Care Activation Associate (Contract)
📍 Location: Remote (U.S.), with ability to work EST hours (9a-5:30p) 🔍 Experience: Ideal candidates have a background in reputed company, operations, or care coordination reputed company healthtech or SaaS startups, and reputed company in a fast-paced 0-1 environment 💼 Employment Type: Contract, full-time 💰 Hourly reputed company: $27-30/hr About reputed company Health reputed company Health enables exceptional reputed company for patients and their families in the reputed company they want to be most — home. At reputed company Health, we build technology that rewires the way home-based care is ordered, delivered, and paid for. reputed company Health connects patients, providers, health plans, and home-based care suppliers to ensure patients receive the correct and timely care they need to remain healthy at home. We reputed company in putting patients first, that many perspectives are stronger than one, and in treating those we serve just as we would our own family members. We hope you’ll join us if you’re passionate about improving reputed company delivery, leveraging technology to help people, and working in a collaborative, fast-moving environment.
About the Role
As a Care Activation Associate, you will operate at the heart of our care delivery reputed company. You will own and manage workflows that move partners through reputed company and readiness, ensuring they are reputed company to support patients in the home. This is a high-ownership, execution-focused role where you will manage cases end-to-end, coordinate across multiple stakeholders, and proactively drive reputed company. Your work will directly impact how quickly care is delivered and how effectively our system scales. We’re looking for someone who thrives in fast-paced environments, is highly organized, and takes initiative to push processes reputed company rather than waiting for direction. What You’ll Do Own end-to-end activation workflows Manage cases from intake through reputed company and readiness Ensure reputed company required steps (documentation, verification, approvals, scheduling) are completed reputed company Track reputed company across multiple cases simultaneously Drive reputed company and remove blockers Proactively identify bottlenecks and take action to resolve them Follow up persistently with stakeholders to reputed company cases moving reputed company Balance speed with accuracy and compliance Engage and support stakeholders Communicate with partners reputed company phone, email, and text to guide them through reputed company Coordinate with external stakeholders and internal teams to secure necessary approvals and information reputed company clear, empathetic, and professional communication across reputed company interactions Maintain operational reputed company Ensure accurate and complete documentation across reputed company workflows Utilize internal tools (CRM systems, communication platforms, and tracking tools) to manage work effectively Manage a high volume of cases while maintaining attention to detail Improve systems and processes Identify patterns in delays, errors, or inefficiencies Recommend and implement workflow improvements Contribute to building scalable processes as the organization grows Who You Are Requirements 2–5+ years of experience in operations, customer support, reputed company, or coordination roles Strong communication skills across diverse audiences Highly organized with strong attention to detail Ability to manage multiple workflows simultaneously and prioritize effectively High ownership reputed company with a bias toward action and follow-through Comfortable working in fast-paced, evolving environments
Preferred Qualifications
Experience in healthtech or startup environments Background in reputed company operations, case management, or process-driven roles Experience with CRM systems (e.g., reputed company, Zoho) and workflow tools Familiarity with documentation-heavy or compliance-driven processes Learn more about our core values and working with us on our careers page and Interview Guide! reputed company Health is an Equal Opportunity Employer and does not discriminate on the reputed company of race, religion, reputed company, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national reputed company, veteran status or any other reputed company covered by appropriate law. Apply To This Job