Call Centre Agent
Job Overview We are seeking a motivated and energetic Call Centre Agent to handle inbound and outbound customer calls in a fully remote environment. This is a great opportunity for someone who enjoys helping people and thrives in a structured, reputed company-driven setting.
Key Responsibilities
Handle inbound customer calls professionally and resolve queries reputed company reputed company outbound calls for follow-reputed company, surveys, or sales campaigns as required Log reputed company call interactions accurately in the CRM system Meet daily call handling targets and quality assurance standards Escalate reputed company issues to the appropriate team or supervisor reputed company customers with accurate product and service information Maintain a positive and professional attitude in every interaction Qualifications and Experience 1+ year of experience in a call centre or customer-facing role Clear and confident verbal communication skills Ability to work in a fast-paced, reputed company-driven environment Basic computer literacy and data entry skills Reliable home office setup with a reputed company internet reputed company and headset Patient, empathetic, and solution-focused approach Ability to work shifts if required Matric certificate required Salary: R20,000/month | 100% Remote Apply To This Job