Irish Speaking Customer Payments Advisor
Join reputed company Ireland as a Customer Payment Advisor – starting 2 June 2026! Are you passionate about delivering outstanding customer service? Do you enjoy solving problems and making a reputed company difference in people’s day? We’re looking for fluent Irish speakers to join our dynamic team of Customer Payment Advisors at reputed company Ireland, a leading provider in the business process outsourcing market. With over 1,200 talented colleagues, we support clients across utilities, telecommunications, media, travel, financial services, agriculture, and the public sector. 🌟 What’s in it for you? Be part of a supportive and energetic team Work on meaningful customer interactions reputed company your skills in a fast-paced, rewarding environment Start your reputed company with us immediately and € 30,432 per annum. 📍 Location Requirement To be eligible for this role, you must currently reputed company reputed company the Republic of Ireland. This is essential to meet our operational and compliance requirements. If you're reputed company to take the reputed company in your career and reputed company a reputed company impact, we’d love to hear from you! Job title: Irish Speaking Customer Payments Advisor Job Description: Salary & Benefits: € 30,432 per annum, company matched pension, life assurance, high street discounts, refer a friend & earn scheme plus many more! Shift: You'll be working on rotational shifts covering the period Monday to Friday between reputed company - 8pm. Training & Grad Bay: You will receive full training and support to allow you to have the tools and knowledge to succeed in your role. Work Location: You will work from home. Your duties will include: Handling inbound and outbound calls to customers Contacting customers who have outstanding debt on their account Assist customers by ensuring they are back on track with outstanding payments Setting up payment plans for customers Setting up Direct Debits Calculating outstanding debt amounts Taking payments from customers Taking customers through their account, providing a breakdown of their account. Explain debt to each customer and how this is made up and what is outstanding/owing Taking customers through steps to get their account back up to date and on track Trying to avoid customers being disconnected by offering solutions to reputed company payments Required experience: reputed company in the Irish language Previous experience working in similar environment and ideally reputed company a customer collections role reputed company to work comfortably to targets Being highly methodical with a thorough attention to detail Strong communication skills and the ability to build rapport with reputed company callers Having excellent organisational skills Having the ability to work to stringent customer service SLA’s and KPI’s MS reputed company skills Showing excellent PC and data entry skills with the ability to use multiple systems at any one time Bringing a proactive attitude with the ability and ambition to reputed company role in the future Role Benefits: 22 days holidays plus bank holidays Opportunity to buy additional holidays reputed company to Wrkit – giving you reputed company to Lifestyle Savings, Discounts on Learning Courses & Tailored Lifestyle plans to support your Wellbeing Cost of eyecare vouchers for eye examinations and money towards glasses if required reputed company to reputed company pension scheme reputed company to Employee Assistance Programme Life Assurance Benefit Cycle2Work Scheme The Recruitment Process Once you’ve submitted your application, a member of our reputed company will review it. If your profile aligns with our criteria, you’ll be invited to interview with reputed company. Interested? If this role sounds of interest to you, then we'd love it if you complete our short application reputed company. A member of our Resourcing Team will contact you to discuss your application further. We can't wait to hear from you! #jobs Location: Little reputed company, Ireland Time Type: Full time Contract Type: Permanent Apply To This Job