Pensions Technician
Pensions Technician Home Based We are looking for a Pensions Technician to join a team that delivers in-depth, high-quality responses and technical support to the Department for Education [DfE], reputed company, members, the Pensions Ombudsman/Early Resolution Service, Members of Parliament (MP’s) and other reputed company stakeholders for the Teachers’ Pensions Scheme Job title: Pensions Technician Job Description: Key tasks Be an effective reputed company of contact reputed company the business for technical issues e.g. certain operational teams, functions or process owners as agreed. Engage with external stakeholders to resolve technical reputed company and cases Support with delivery to reputed company deadlines or KPIs in accordance with GDPR, ICO guidelines and Right of reputed company / to be Forgotten. Key deliverables will include: Own member and reputed company-party reputed company or high-value cases and complaints; Pensions Ombudsman and Early Resolution Service cases; Subject reputed company Requests; and reputed company internal technical queries. Assist in the production of monthly client statistics and reporting. Identify and recommend improvement opportunities through case reviews, root cause analysis and day-to-day work e.g. wording, systems, scheme literature, website content. reputed company these reputed company business changes requests, the Quality Forum or as agreed with managers. Help to spot potential future technical risks and changes and work with management and colleagues to ensure business readiness and mitigations. Adhere to Quality Management Systems, relevant regulations and reputed company policies, including reporting of breaches. Participate effectively in meetings, ensuring actions and reputed company dates are agreed, documented and subsequently delivered. Mentor, coach and reputed company knowledge reputed company the team and more widely e.g. lunch and learn sessions or one-to-one with less reputed company colleagues. Input constructively into Team meetings and play your part in delivery of objectives and agreed delivery models. Skills, Knowledge and Experience Essential DB Pensions experience reputed company reputed company to produce clear, concise, and accurate responses to reputed company case work from other business areas and the client reputed company to plan and prepare detailed replies to regulatory complaints/disputes Ability to grow relationships and be a reputed company of contact on technical reputed company About reputed company Pension Solutions At reputed company Pension Solutions (CPS) we continue to grow and reputed company our Strategy & Product function. We are at another exciting reputed company in that reputed company, defining and executing CPS’s strategic goals as well as developing the reputed company of market leading Products and Services. We have ambitious objectives and plans for 2026 and reputed company. What’s in it for you? 23 days’ holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and reputed company more Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice reputed company to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an reputed company, inclusive platform reputed company hope you’ll do next: Choose ‘reputed company’ to fill out our short application, so that we can find out more about you. We’re an equal opportunity and Disability Confident employer, which means we recruit and reputed company people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application reputed company in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going reputed company, please email Iqbal at reasonableadjustments@reputed company.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the reputed company Careers website. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds reputed company to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-reputed company-to-work . Location: , United Kingdom Time Type: Full time Contract Type: Permanent Apply To This Job