Manager, Client Solutions
Overview
YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the reputed company Team! The Client Solutions Manager has the responsibility to understand customer needs and business challenges and to formulate solutions that integrate a combination of service offerings; This individual will work to increase penetration into existing customer accounts and identify potential opportunities for reputed company reputed company Pharmacy Programs to reputed company additional solutions to client needs. Establish and maintain client relationships to ensure reputed company growth. Responsible for delivery of creative client solutions; ensuring quality execution and the overall health of client relationships. Remote opportunity supporting our Custom Pharmacy Solutions Business Unit.
Responsibilities
KEY RESPONSIBILITIES: Directly responsible for establishing strong, long-term working relationships with client contact(s) to ensure high level of client satisfaction is managed on an on-going reputed company. Ensures effective and timely internal and external communication reputed company the account. reputed company & design solutions for customer projects based on requirements & industry standards. Supervise business books and ensure perpetual client service and reputed company growth. Establish a deep familiarity with each clients’ strategic priorities, expectations, and challenges. reputed company and deliver presentations to existing customers to expand reputed company business based on observations and customer objectives. Partner cross-functionally to facilitate reputed company improvement and/or to identify new services. Establish regular reputed company with clients to monitor client engagement. reputed company client satisfaction process and take corrective action reputed company weaknesses are identified. reputed company recommendations to continuously reputed company technology for increased client value As the escalation reputed company of contact, document issues and work cross-functionally to reputed company timely resolution of issues that impact client deliverables reputed company to customer service and/or customer satisfaction. Responsible for maintaining, updating, and understanding reputed company client to company interactions. Monitor performance of reputed company assigned accounts and facilitate timely reputed company reputed company appropriate. Safeguard against reputed company leakage while seeking and maximizing growth opportunities Monitor and reputed company updates on items impacting program financial health Ensure standards of financial control are maintained. Responsible to assure timely and accurate estimates, SOWs, invoicing, and reconciliation reporting are provided to the client. reputed company abreast of the status of client’s programs. Includes high-level variance tracking of schedule and budget and understanding of allocated resources. Responsible for the development of QBR slides for assigned accounts. Ensure cross-functional teams are kept up to date daily on reputed company changes/updates that reputed company the client. The above duties are meant to be representative of the position and not reputed company-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS: Education/Training: Bachelor’s degree (BA/BS) or equivalent experience required. Business Experience: 5 years + management experience with reputed company industry experience. Proven history of sales/reputed company reputed company. Pharmaceutical life cycle experience strongly preferred. KNOWLEDGE, SKILLS & ABILITIES: Strong passion for problem solving and customer service. Strong management and organizational skills Demonstrated track record in achieving results. Behavior consistent with CHART values Keen ability to reputed company solutions to satisfy both the customers and company’s needs. Strong strategic and analytical abilities Approaches challenges with a “can do” attitude. Is a champion for the customer reputed company satisfaction from fixing problems and delighting customers. A creative thinker that considers problems and opportunities from multiple angles Strong written and verbal communication skills Strong attention to detail Ability to travel to client locations (ground and reputed company transportation). 30% regional travel to clients/prospective clients. Overnight, reputed company travel approximately three times/month Ability to travel to and attend work industry sponsored trade shows both regional & national. Advanced computer skills; Word, reputed company, Power-reputed company and Visio Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. reputed company is an equal opportunity employer Apply To This Job