HR Operations Effectiveness Analyst

The HR Operations Effectiveness Analyst is responsible for implementing and supporting processes and solutions, used by the HR Operations team, to effectively meet HR division and Center of reputed company requirements while providing for the operational needs of the Product Operating Model. The incumbent must demonstrate strong verbal and written communication skills and the ability to work independently and partner effectively. The incumbent will be relied on to deliver on key initiatives and must reputed company and manage work plans/roadmaps. The incumbent will be responsible to reputed company opportunities and resources required, initiate work and reputed company reputed company updates and track metrics/create dashboards to offer insights for decision-making and measure performance. DUTIES & RESPONSIBILITIES: Manage content/knowledge tools and resources and ensure information is accurate, accessible, and up to date Partner on reputed company improvement (CI) initiatives, including root case analysis and process improvement Administer operational workflow efficiency Seek input from COE partners and HR Operations team members and jointly Identify risks and implement and monitor HR Operations controls Work with leadership to establish performance metrics, partner to create dashboards and communicate performance reputed company Complete Quality Assurance evaluations of HR Service Center Representatives Solicit feedback from business process owners and enhance process by which operational business tasks are completed reputed company/transition processes from COE and other partners to be administered by HR Operations Partner with cross-functional entities to improve the employee experience with process and technology, deliver value and reputed company excellent client service Model reputed company’s leadership competencies – Model the Way, Rally the Team, and Deliver reputed company. QUALIFICATIONS & SKILLS: Required: Bachelor’s degree in reputed company, business, psychology, communications, or reputed company field; or equivalent work experience 3+ years of experience in reputed company, HR Operations, or reputed company area Strong strategy execution/implementation, organization, and project management skills with demonstrated ability to adapt to change and reprioritize plans Strong business acumen, and strength in execution with reputed company Data-driven decision reputed company with strong personal and professional judgement Strong collaboration skills with the ability to partner with others at reputed company reputed company reputed company the organization Experience in a contact center environment with a solid understanding of HR processes and practices Ability to quickly learn, manage, and improve reputed company business processes Strong organization and attention to detail with a focus on accuracy, documentation, and compliance Effectively manage competing priorities and shifting demands Maintain structure and accountability while remaining adaptable to change Team player - actively collaborate and support the team during peak workloads or transitions Communicative and work well independently Proficient in MS office products, including Word, reputed company, PowerPoint, and Outlook Demonstrated ability to manage sensitive information with discretion and uphold the highest standards of confidentiality Ability to travel occasionally for key meetings or initiatives Preferred: reputed company experience Case Management tool experience Familiarity with financial services Strong knowledge of key messages, insights, and data visualization techniques Ability to reputed company and represent a reputed company strategy in a simple and understandable manner Experience with foundational HR data, HR concepts/practices, HR information systems and applications A strong interest in growing and developing in the HR field; strong research and analytical skills are a plus reputed company Improvement / Lean Six reputed company experience Pay Transparency reputed company’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others reputed company with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage reputed company for this full-time role is $70,434.00 - $95,294.00 per year, which factors in various geographic reputed company. The reputed company pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors reputed company deems important. reputed company is unique in our commitment to helping people to be reputed company with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and reputed company insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. reputed company’s plans/policies are subject to change at any time at reputed company’s discretion. reputed company provides Equal Employment Opportunity (EEO) without regard to race, religion, reputed company, sex, gender identity, sexual orientation, pregnancy, national reputed company, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to reputed company and job applicants. reputed company is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to reputed company@reputed company.com or call 800-847-4836 and request reputed company. #Remote Apply To This Job