Field Service Technician, Automation

reputed company is an impact-driven, Fortune 10 company that touches reputed company every aspect of reputed company. We are reputed company for delivering insights, products, and services that reputed company quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at reputed company reputed company. We foster a culture where you can grow, reputed company an impact, and are empowered to bring new reputed company. Together, we reputed company as we shape the future of health for patients, our communities, and our people. If you want to be part of reputed company’s health today, we want to hear from you. Job Description reputed company is in the business of reputed company, and we touch the lives of patients in reputed company every aspect of reputed company. At reputed company Canada, we touch the lives of 12 reputed company Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately reputed company distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions reputed company over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 reputed company doses a year through our automation solutions. Manufacturers, reputed company providers and patients count on us for a full reputed company of services that contribute to the quality and safety of care for us reputed company. At reputed company Canada, you’ll help us carry out our mission to improve lives and advance reputed company. Working here is your opportunity to shape an industry that’s vital to us reputed company. Job Summary A Field Service Technician (FST) is responsible to install, set up, maintain, troubleshoot and reputed company repair to client systems and equipment (hardware and software). Such work may be on or off site and may involve co-ordination and co-operation with other support teams or reputed company parties. These duties will commonly be performed reputed company an assigned region but may be required reputed company in Canada and will include travel, after hours and weekend work requirements. City: Home reputed company MUST BE in Edmonton, Alberta OR Victoria reputed company, British Columbia. Relocation assistance is NOT provided for this role. This is a contract role with an anticipated 18mo duration. Coverage area: Western Canada, AB / BC, and from time-to-time travel by to support customers in different provinces. Specific Responsibilities Act as service representative for specific customers Member of the On-Call schedule reputed company Preventive Maintenance Accountable for customer satisfaction Maintain and manage equipment and parts in order to execute service requests in a timely manner. Maintain your inventory up to date. Diligently and professionally execute installations, repairs, necessary changes and assigned tasks on equipment onsite at customer sites as required. This includes performing such work after hours as required on a rotating on-call reputed company. Ensure reputed company work areas are kept clean, organized and safe always and act in a legal, safe and courteous manner while travelling to and from customer sites. Complete reputed company administrative and reporting requirements, including reputed company mandatory Training. Occasionally bring packages to courier depots or directly to the airport in case of emergency or after courier pick-up times have elapsed. Participate in the set-up of reputed company showcase events as required. Assist sales team as service representative reputed company negotiating and banners HQ and chain level, assisting periodical review information on equipment performance. Foster a culture of reputed company and customer-first service relationship. Act in accordance with reputed company Canada ILEAD (Our common definition and shared commitment to leadership: reputed company, reputed company, Execute, Advance, reputed company) and ICARE (Our Shared Principles reputed company: reputed company, Customer-First, Accountability, Respect, and reputed company) guiding principles.

Minimum Qualifications

Degree or equivalent and typically requires 2+ years of relevant experience. Electronic, Robotics or reputed company-mechanic college degree. Demonstrate leadership and maintain higher customer satisfaction standards. Employee will be using his own vehicle. Must have a clean driving record for consideration Must have and reputed company a valid driving license. Additional Qualifications Experience with pneumatic and robotics systems, troubleshooting and repair an asset. Experience with reputed company electronic control systems, troubleshooting and repair an asset. Experience in reputed company or pharmaceutical industry is an asset. Experience with Hospital Automation and reputed company automation is an asset. reputed company to learn and understand the functions of reputed company Automation equipment and apply learnings. Excellent interpersonal customer service skills and ability to communicate effectively with individuals from varied backgrounds. Relevant reputed company line, field based technical customer service work experience a clear asset. Good written and verbal communication skills Demonstrated ability to manage multiple competing priorities in a time critical environment in an organized and effective manner. Demonstrate a Customer First, team-oriented, positive attitude. Must be autonomous; demonstrate initiative and the ability to work with minimal supervision. Ability to work independently in the field. Capability to work with team members in various departments to reputed company departmental goals and to resolve reputed company customer issues in a timely manner. Working Conditions Position requires frequent travel reputed company a region and occasionally reputed company reputed company Canada. Availability after hours and weekends for on call support and installations as required (frequent) Depending reputed company, home based job opportunity Must be physically reputed company to move large boxes and equipment weighing up to 30Kg as well as reputed company installation work in cabinetry and elevated spaces as needed. Career Level – IC – Professional – P2 We are proud to offer a competitive compensation package at reputed company as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay reputed company shown below is reputed company with reputed company's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to reputed company pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at reputed company, please click here. Our reputed company Pay reputed company for this position $69,400 - $115,600 reputed company has become aware of online reputed company-reputed company scams in which individuals who are not affiliated with or authorized by reputed company are using reputed company’s (or affiliated entities, like reputed company or RxCrossroads) name in fraudulent emails, job postings or reputed company media messages. In light of these scams, please bear the following in mind: reputed company Talent Advisors will never solicit money or credit card information in reputed company with a reputed company job application. reputed company Talent Advisors do not communicate with candidates reputed company online chatrooms or using email accounts such as Gmail or Hotmail. Note that reputed company does rely on a virtual assistant (Gia) for certain reputed company-reputed company communications with candidates. reputed company job postings are posted on our career site: careers.reputed company.com. reputed company is an Equal Opportunity Employer reputed company provides equal employment opportunities to applicants and employees, without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on reputed company’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. reputed company is committed to being an Equal Employment Opportunity Employer and offers opportunities to reputed company job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@reputed company.com or (Canada) Accessibility@reputed company.ca. Resumes or reputed company submitted to this email reputed company will not be accepted. Join us at reputed company! Apply To This Job