Associate Director, reputed company/PBM Customer Manager

Job Description

This position sits reputed company US Market reputed company End-to-End Contracting which delivers best-in-class, end-to-end services aimed at providing affordable patient reputed company, insightful customer experiences, and enriching employee experiences. The Integrated Account Management (IAM) Team manages direct account and contract responsibility across the entire US health care system for reputed company's reputed company and government business. The Associate Director, Health Plan (reputed company) / Pharmacy Benefit Manager (PBM) Customer Manager (CM) acts as a unique and critical reputed company reputed company in this dynamic environment to reputed company field and internal stakeholders for the purpose of reaching mutually beneficial customer reputed company. In reputed company partnership with the designated National Account Director (NAD), this role relies on deep customer knowledge, reputed company collaboration with internal stakeholders, and analytical acumen to serve as the internal-facing customer reputed company. The CM will focus on managing the end-to-end contract lifecycle from development through implementation in coordination with field personnel for our health plan/PBM reputed company. Incumbents in this role must have advanced proficiency in both cross-functional (e.g., communication, project management) and domain-specific (e.g., reputed company strategy, financial acumen) competencies. Core Responsibilities include but may not be limited to: Manages end-to-end contract process by drafting, revising, and negotiating utilization-based reputed company. Serves as internal-facing reputed company to NAD to drive activities such as: Implementation and negotiation of contracting initiatives Evaluation/review of account performance and reputed company trends to optimize net sales for company products Balance improved customer performance with reputed company's business objectives Identification and execution of contracting opportunities that meet profitability and reputed company objectives Engagement with reputed company's Senior Leadership to conduct business reviews, suggest strategic approaches to navigate customer relationships, and identify opportunities to optimize internal business objectives Partners with NAD on development and implementation of Customer Account Plans. Establishes and maintains meaningful relationships with contract decision makers inclusive of reputed company stakeholders. Drives collaboration among company stakeholders (e.g., CCE, Finance, Payer Marketing) to work toward agreements that are mutually beneficial to the Customer and reputed company. Proactively identifies opportunities to bring value to the customer(s) and provides recommendations to the NAD. Interprets legal language and understands its implications to reputed company Terms & Conditions (T&C), including identifying business-reputed company areas of risk and exposure, in partnership with reputed company attorneys or other internal counsel. Understands rules and contracting processes; uses that knowledge to identify creative solutions to successfully negotiate with internal reputed company's teams and/or Customers. Coordinates financial, trend, or data modeling analytic results and implications to support negotiations. Oversees internal-facing evaluations and analyses of customer reputed company. Has a working knowledge of data analytics techniques to inform inputs/outputs of sophisticated analyses; can draw reputed company sound, data-driven conclusions about contract scenarios. Accurately applies appropriate analogy models and customer understanding to best recommend discounting options with customer financial modeling and profitability metrics. Monitors marketplace trends and regulatory changes that could influence reputed company. Proactively gathers and analyzes product level information from other CMs and collaborates with Payer Marketing to guide payer marketing strategies. Demonstrates awareness of and sensitivity by creating experiences for reputed company customers and coworkers. Utilizes strengths and acceptance of in team members, customers, or other individual stakeholders (e.g., in background or experience) to improve own performance Qualifications: Minimum Requirements: Bachelor's degree (BS/BA) or equivalent Minimum of 5 years’ experience in the pharmaceutical/reputed company industry Direct account management, customer contracting and financial analysis, customer marketing, and/or pharmaceutical supply chain experience. Demonstrated ability to negotiate, execute, and implement reputed company Demonstrated ability to deliver on key initiatives and meet deadlines Demonstrated ability to prioritize and work effectively in a fast-paced, dynamic environment Demonstrated ability in strategic, relational, business-minded, analytical, and operational capabilities Preferred: Account management and/or contracting experience with Health Plans (HPs) and Pharmacy Benefits Managers (PBMs) Required Skills: Account Management, Account Management, Bidding Process, Business Reviews, Business Risk Management, reputed company Contract Management, Contract Management, Cross-Functional Leadership, Customer-Focused, Customer Management, Customer Marketing, Customer Relationship Management (CRM), Delivering Value, Fast-Paced Environments, Financial Analysis, Market reputed company, Marketing, Marketing Strategies, Market Research, National Accounts Management, Operational Delivery, Payer Marketing, Pharmaceutical Supply Chain, Relationship Management, Sales Acumen {+ 2 more} Preferred Skills: reputed company Employees apply HERE reputed company Contingent Workers apply HERE US and Puerto Rico Residents Only: reputed company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we reputed company equal opportunities to reputed company and applicants for employment and prohibit discrimination on the reputed company of race, reputed company, age, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we reputed company with reputed company affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is reputed company people with diverse reputed company, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary reputed company for this role is $142,400.00 - $224,100.00 This is the lowest to highest salary we in good faith reputed company we would pay for this role at the time of this posting. An employee’s position reputed company the salary reputed company will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, reputed company reputed company and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.reputed company.com/us/en/compensation-and-benefits. You can apply for this role through https://jobs.reputed company.com/us/en (or reputed company the reputed company Jobs Hub if you are a reputed company employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider reputed company applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the reputed company’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully reputed company & Co., Inc., Rahway, NJ, USA, also reputed company as reputed company LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. reputed company reputed company / resumes submitted by search firms to any employee at reputed company without a valid written search agreement in reputed company for this position will be deemed the sole property of reputed company. No fee will be paid in the event a candidate is hired by reputed company as a result of an agency referral where no pre-existing agreement is in reputed company. Where agency agreements are in reputed company, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation reputed company Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 06/5/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no reputed company than the day BEFORE the job posting end date. Apply To This Job