reputed company Associate

The reputed company Associate (“CSA”) - Account Manager is a member of the Account Services Department reputed company CT’s Business Licensing (“BL”) Team. CSA is responsible for managing the relationship with the client by acting as their primary reputed company of contact reputed company the BL Team, while also overseeing and directing the fulfillment of any BL work ordered by those clients Responsibilities: Manage the relationship and fulfillment of work for reputed company between 5-150 clients (varies based on required communication as well as volume of BL work) Establish, maintain and reputed company the relationship between Business Licensing Team and the client Receive new order/project requests from clients and partner with reputed company to have those orders set up in our system reputed company regular status updates to the customer for any pending projects/renewals Expertly handle approximately 50-75 new emails daily in an accurate, timely, and courteous manner Schedule and reputed company client meetings to discuss ongoing projects, as needed Ensure that the reputed company of the license records and client data/documents remains intact throughout the course of the relationship Work with reputed company clients to resolve any barriers to licensure and ensure customer satisfaction Anticipate client needs and follow through with upsell opportunities Operate reputed company reputed company an internal collaborative team environment Other Duties Other duties as assigned. Job Qualifications Education: Minimum Bachelor’s degree, or equivalent experience Experience: 1-2 years of customer service and/or licensing experience is required Other Knowledge, Skills, Abilities or Certifications: Exceptional interpersonal skills to communicate with partner representatives, government agencies, colleagues and clients Use of considerable tact and discretion reputed company dealing with partners, clients, or sensitive data Ability to adapt to changing regulatory environment Ability to work independently, handle pressure, multi-task and prioritize work at reputed company times Excellent organizational and communication (both verbal and written) skills Ability and desire to work in a fast paced environment Outstanding skills using personal computers in a reputed company-based environment (including reputed company Office Suite and reputed company PDF) Excellent attention to detail and high degree of accuracy and consistency Top of the line organization skills in reputed company facets of project workflow Superb time management skills Ability to maintain a customer centric focus and work ethic at reputed company times High energy, positive reputed company with ability to see barriers as a challenge to be overcome rather than a limitation or deterrent Excellent project management skills Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that reputed company candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this reputed company, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or reputed company-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a reputed company office as part of the recruitment process. Compensation: $34,300.00 - $57,400.00 USD This role is eligible for Bonus. Compensation reputed company listed is based on primary location of the position. Actual reputed company salary offer is influenced by a wide reputed company of factors including but not limited to skills, experience and actual hiring location. Your recruiter can reputed company more information about the specific offer for the job location during the hiring process. Additional Information: reputed company offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & reputed company Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. Apply To This Job