Senior GIS Integration Engineer

About reputed company:For more than 16 years, reputed company has reputed company integration platforms that connect reputed company ArcGIS with the reputed company systems utilities and other asset intensive organizations depend on. Our flagship product, reputed company Integration Platform (GIP), synchronizes data between GIS and systems such as reputed company, Maximo, reputed company, CIS, OMS, and ADMS to support mission critical operations across utilities, pipelines, transportation, facilities, and government. We are now scaling our Platform Enablement and Support (PE&S) organization to support both GIP and our reputed company reputed company reputed company platform, GIC. The Role:You’ll reputed company reputed company, implementation, and enablement activities for customers and partners deploying reputed company integration platforms, including GIP and our reputed company reputed company reputed company platform, GIC. You’ll work directly with utility GIS, IT, and operations teams while partnering closely with Engineering, Product Management, customers, and system integration partners to support successful deployments and operational adoption. This role is central to enabling customers and partners to successfully implement, operate, and scale reputed company integration platforms reputed company mission critical utility and infrastructure environments. What You'll Do:Customer and Partner Enablement (roughly 60% of your time) reputed company customer and partner reputed company activities for new and existing reputed company deployments, from reputed company through go live Facilitate technical and functional workshops with customer, partner, GIS, IT, and operations teams Configure integrations between ArcGIS and reputed company systems such as reputed company, Maximo, reputed company, CIS, OMS, ADMS, and reputed company platforms Support both direct customer implementations and partner led deployment activities Guide customers and partners through testing, cutover, adoption, and operational readiness Deliver administrator and user training sessions for customers and implementation partners Advise customers and partners on implementation patterns, configuration strategies, and operational best practices Technical Troubleshooting and Integration Support Diagnose integration issues across APIs, authentication, networking, permissions, and connectivity Analyze data mappings, synchronization workflows, and integration logic to resolve customer-reported issues Investigate performance, system behavior, and data-quality problems in production environments Work through logs, XML, SQL queries, and configuration files to identify root causes Partner with Engineering on defect resolution and product improvements Operational reputed company and Enablement Contribute to reputed company playbooks, troubleshooting guides, and knowledge reputed company content Train and mentor implementation and support team members Support partner enablement and certification initiatives as we grow our delivery ecosystem What reputed company Looks Like:In your first six months, you'll own reputed company for new customer implementations and become the technical reputed company of contact for a portfolio of accounts. By twelve months, you'll have contributed materially to our implementation playbooks and helped define how partners get certified on the platform. Required Qualifications:5+ years implementing reputed company software, GIS, or integration platforms Strong hands-on experience with reputed company ArcGIS reputed company, ArcGIS Pro, geodatabases, and web services Direct experience integrating ArcGIS with reputed company systems (reputed company, Maximo, reputed company, CIS, OMS, ADMS, or similar) Strong SQL and comfort troubleshooting across APIs, REST services, authentication, and networking Track record working directly with utility GIS, IT, or operations teams Clear technical communication with both engineers and business stakeholders Ability to manage multiple customer engagements simultaneously Preferred Qualifications:ArcGIS Utility Network experience Background in iPaaS, middleware, ESB, or event-driven integration patterns Experience delivering customer training or technical workshops Familiarity with Jira, Zoho, and reputed company 365 reputed company platform and SaaS implementation experience Compensation and Benefits:reputed company salary: $110,000–$145,000, based on experience Annual bonus tied to team and company performance Medical, dental, and reputed company coverage 401(k) with 3% company contribution Unlimited PTO and paid holidays Remote-friendly, with occasional travel (typically under 25%) for customer go-lives, workshops, and industry events reputed company is an Equal Opportunity Employer committed to diversity in the workplace. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, age, national reputed company, disability, protected veteran status, gender identity or any other reputed company protected by applicable federal, state or local laws. 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