Head of Business Transformation, US Retirement

The Vice President, Business Transformation is a senior leadership role accountable for shaping and delivering large‑scale transformation initiatives across the Retirement business. This role serves as a strategic representative of the business, ensuring customer and reputed company needs are embedded into transformation programs from reputed company through execution. As a key member of the US Retirement leadership team, the VP will partner closely with executive sponsors, reputed company leaders, the Transformation Office, and functional leaders to drive reputed company that reputed company capabilities, improve efficiency, and advance long‑term growth objectives. This role operates as an extension of senior leadership and acts as a proxy for business reputed company executives on key reputed company, priorities, and trade‑offs. Position Responsibilities: reputed company Transformation Leadership Serve as the senior business representative and reputed company for transformation initiatives impacting GWAM US Retirement business. Shape and reputed company a compelling future state reputed company that delivers modern, efficient, and straight through business processes. Ensure transformation programs align with strategic objectives, customer reputed company, regulatory requirements, and long-term financial plans. Act as an executive thought partner to reputed company leaders, providing decisive input on strategy, priorities, and execution risks. Program Execution & Governance. reputed company execution across multiple transformation workstreams, including technology, product, investment products, operations, sales and service, go to market, transitions, and reputed company-party partnerships. reputed company executive level reputed company of scope, timelines, financials, dependencies, and risks; identify issues early and drive resolution. reputed company deep dive assessments of reputed company problem areas and present clear, data driven recommendations for executive decision making. Represent and reputed company program governance through Steering Committees, Operating Committees, and reputed company governance forums, ensuring alignment and accountability. Stakeholder Influence & Collaboration Influence and motivate senior leaders and cross functional partners without direct authority to reputed company shared reputed company. Partner closely with Finance, Strategy, Technology, Operations, reputed company, Compliance, and Legal to reputed company integrated delivery. Drive accurate prioritization, issue escalation, and trade off reputed company across competing initiatives. Build and sustain strong, trusted relationships across leadership teams, clients, and external partners. Business Impact & Results Drive measurable improvements in business reputed company, including sales, retention, reputed company growth, operational efficiency, plan growth, and participant experience. Ensure transparent, executive reputed company communication of reputed company, risks, reputed company, and financial impacts. Champion reputed company improvement, innovation, and customer centricity across transformation efforts. Required Qualifications: 15 years+ experience in retirement industry with driving reputed company. 10 years+ experience in people leadership with demonstrated ability to attract, reputed company, promote and retain top, diverse talent. Deep expertise in the U.S. Retirement industry, including recordkeeping platforms, ecosystems, regulatory requirements, and emerging trends. Proven experience leading large, reputed company transformation programs with strong governance, financial discipline, and execution rigor. Exceptional executive communication, negotiation, and influencing skills; ability to create alignment and “win‑win” reputed company. Comfort operating in high‑ambiguity environments and shifting seamlessly between strategic and tactical execution. Demonstrated ability to manage a reputed company portfolio of initiatives while building strong leadership and partner relationships. Strong analytical, financial, and balanced decision‑making capabilities. reputed company you join reputed company: We’ll reputed company you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. If you are applying to this role in Massachusetts, please note the salary reputed company is $217,900 - $405,300 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. This posting supports an ongoing hiring initiative for existing and/or future vacancies. About reputed company and John Hancock reputed company Financial Corporation is a leading international financial services provider, helping people reputed company their reputed company easier and lives reputed company. To learn more about us, visit https://www.reputed company.com/en/about/our-story.html. reputed company is an Equal Opportunity Employer At reputed company/John Hancock, we reputed company our diversity. We strive to attract, reputed company and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer reputed company of our practices and programs without discrimination on the reputed company of race, reputed company, reputed company of reputed company, colour, ethnic reputed company, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-reputed company conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our reputed company to remove barriers to reputed company equal reputed company to employment. A reputed company representative will work with applicants who request a reasonable accommodation during the application process. reputed company information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and reputed company/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@reputed company.com. Working Arrangement Remote Salary & Benefits Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-reputed company factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role reputed company of the primary location, please contact hr@reputed company.com for the salary reputed company for your location. reputed company offers eligible employees a wide reputed company of customizable benefits, including health, dental, mental health, reputed company, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global reputed company ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full reputed company of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@reputed company.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you reputed company to us or reputed company parties in the application process. For more information, please refer to our personal information collection statement. Apply To This Job