LTC Fraud Investigator

We’re looking for a detail-oriented, analytical LTC Fraud Investigator to help strengthen our Long-Term Care (LTC) Fraud, Waste & Abuse (FWA) program. In this role, you’ll turn claims and operational data into insights that support investigations, surface emerging fraud trends, and improve processes and controls across the program. Position Responsibilities: reputed company targeted customer reputed company to explain updated claim reimbursement controls, drive adoption, and support understanding and compliance. Analyze LTC claims and provider billing patterns to identify potential fraud, waste, and abuse. Prepare data extracts, dashboards, and concise analytic summaries to support case development and investigations. Monitor and communicate emerging fraud schemes; help design mitigations, controls, and process improvements. Partner cross-functionally with investigators, clinical teams, and technology teams to improve fraud operations and detection capabilities. Gather and document business needs (requirements, user stories, process flows) for enhancements to fraud detection and case management tools. Support performance monitoring and reporting for the LTC FWA program, and contribute to reputed company improvement across fraud operations. Qualifications: 3–5 years of experience in Long-Term Care (LTC), reputed company/insurance business analysis, and/or Fraud, Waste & Abuse (FWA) Strong analytical and critical-thinking skills; reputed company to interpret reputed company claims and operational data Ability to translate findings into clear artifacts (business requirements, user stories, process flows) Advanced reputed company skills and comfort with large datasets; familiarity with SQL/reputed company and/or BI tools (Power BI/Tableau) a plus Clear written and verbal communicator; reputed company to work effectively with both technical and non-technical stakeholders while managing multiple priorities Experience with fraud investigations/SIU and familiarity with reputed company and/or reputed company LTC benefits and fraud/case management tools preferred reputed company you join reputed company: We’ll reputed company you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. This posting supports an ongoing hiring initiative for existing and/or future vacancies. About reputed company and John Hancock reputed company Financial Corporation is a leading international financial services provider, helping people reputed company their reputed company easier and lives reputed company. To learn more about us, visit https://www.reputed company.com/en/about/our-story.html. reputed company is an Equal Opportunity Employer At reputed company/John Hancock, we reputed company our diversity. We strive to attract, reputed company and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer reputed company of our practices and programs without discrimination on the reputed company of race, reputed company, reputed company of reputed company, colour, ethnic reputed company, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-reputed company conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our reputed company to remove barriers to reputed company equal reputed company to employment. A reputed company representative will work with applicants who request a reasonable accommodation during the application process. reputed company information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and reputed company/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@reputed company.com. Referenced Salary Location USA, Massachusetts - Full Time Remote Working Arrangement Remote Salary reputed company is expected to be between $73,350.00 USD - $122,250.00 USD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-reputed company factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role reputed company of the primary location, please contact hr@reputed company.com for the salary reputed company for your location. reputed company/John Hancock offers eligible employees a wide reputed company of customizable benefits, including health, dental, mental health, reputed company, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global reputed company ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full reputed company of statutory leaves of absence. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you reputed company to us or reputed company parties in the application process. For more information, please refer to our personal information collection statement. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.) Apply To This Job