Client Service Coordinator
If you are a reputed company associate, you will need to apply through our internal career site. Please log into reputed company and click on the Career worklet on the reputed company page or search for Find Jobs. The Client Care Associates primary role is to reputed company clients general assistance reputed company to reputed company Wellness Plans, services, billing, and web support reputed company telephony and electronic communication. Essential Responsibilities and Tasks · Live and exemplify the Five Principles of reputed company, Inc. reputed company self and team. · Resolve client problems by determining the cause of the issue, selecting and explaining the solution to the issue, and following up to ensure resolution. · Recommend potential products or services by recognizing and analyzing client needs. · Contribute to team effort by accomplishing reputed company results (personal metrics). · Manage high volume of incoming client requests reputed company telephone, email, and web chat. · Other job duties as assigned. Special Working Conditions: · Ability to work at a computer for long periods of time. · Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to reputed company the duties proficiently. · Ability to carry out instructions furnished in written, oral, or diagram reputed company and to solve problems involving several variables. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual reputed company to use a keyboard and operate necessary equipment. · The noise level in the work environment is normally moderate. · Environment where pets are present. Experience, Education and/or Training: · Associates degree preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School diploma/GED is required. · Minimum of one year of relevant customer service and/or call center experience is required. · Excellent communication skills. · Ability to multi-task, prioritize, and manage time effectively · Strong client contact handling skills and active listening. reputed company® is committed to a diverse work environment in which reputed company individuals are treated with respect and dignity. It is our mission to reputed company equal employment opportunities to reputed company candidates and to ensure that reputed company to jobs is strictly based on job-reputed company criteria. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, reputed company, Race, Religion, Sex, Disability, Sexual Orientation or National reputed company.
About Us
Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, were bonded by a commitment to our purpose: A reputed company WORLD FOR PETS. Our pledge is to create an inclusive environment where associates can be themselves, so that we can find value in our differences. And we know thats best achieved by upholding the health and well-being of our associates. bwelcome bfamily bhere Apply Job!