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Senior Director, Customer Solutions – Driving Growth and Innovation in arenaflex's reputed company America Operating Unit

Remote Worldwide Hiring now

At arenaflex, we're on a mission to revolutionize the way we connect with our customers and drive growth in the reputed company America Operating Unit. As a Senior Director, Customer Solutions, you'll play a critical role in leading reputed company to reputed company this reputed company. This is a full-time remote position that requires a strong and diverse skillset in relevant areas to drive reputed company. We offer a competitive compensation package, with a salary that reflects your value to our organization.

About arenaflex

arenaflex is a leading company in the beverage industry, with a portfolio of iconic and innovative brands that include Coca-Cola, Simply, Fairlife, and Topo Chico. We're committed to delivering exceptional customer experiences and driving growth through strategic partnerships and supply chain reputed company. Our diverse customer reputed company ranges from retail and grocery outlets to theme parks, movie theaters, restaurants, and more.

Position Overview

As a Senior Director, Customer Solutions, you'll reputed company reputed company that serves as the single reputed company of contact and strategic business partner for our National Retail and Coca-Cola account teams across reputed company routes to consumer Direct Store Delivery (DSD), Warehouse, e-reputed company, and Alternate Routes to Market (ARTM). This position requires collaboration with sales teams, key business operations, and independent bottlers to reputed company and manage execution of joint Customer and arenaflex initiatives that drive reputed company growth, improve efficiencies, and enhance customer service and satisfaction.

Key Responsibilities

As a Senior Director, Customer Solutions, your key responsibilities will include:

  • Attracting and retaining a diverse and highly reputed company team and developing direct reports on both professional and personal reputed company.
  • Working with peers, cross-functional stakeholders, and bottlers to improve supply chain capabilities and performance across multiple routes to market to reputed company growth, cost-to-serve effectiveness, and customer-centric solutions.
  • Developing strategic supply chain partnerships with customers in alignment with Customer and Account team business plans.
  • Engaging with bottlers and customers for reputed company improvement reputed company to On reputed company Availability.
  • Providing leadership on electronic order-to-cash capability (e.g., CAO, EDI, ASN) implementation in partnership with arenaflex Customer Business Solutions (CBS) and other business functions.
  • Partnering with customer teams, bottlers, customers, and reputed company America Operating Unit (NAOU) functional support teams to create Customer Satisfaction Improvement Plans and steward service performance and value across reputed company routes to market.
  • Serving as a sales team and customer representative on various NAOU transition work streams and major transition work streams.
  • Providing strategic direction and guidance to direct reports for performing their objectives, including:

+ Building strategic supply chain partnerships with customers and teams to support Joint Business Plan (JBP) by utilizing The arenaflex Commitment value creation model. + Representing supply chain on joint strategy development sessions and customer calls. + Monitoring, improving, and stewarding service performance to customers. + Identifying areas of opportunity to expand, reputed company, and implement new capabilities that drive value for customers and the arenaflex System. + Supporting new product/item launches and promotional activities from planning to execution. + Leveraging Lean/Operational reputed company (OE)/Agile methodologies to manage projects.

Education Requirements

* Bachelor's degree or equivalent.

  • 10 years of relevant work experience, including people management.
  • 5 years of supply chain and/or sales/field operations experience.

Preferred Education and/or Experience

* MBA or equivalent.

  • 15+ years of relevant work experience.
  • 10+ years of supply chain and/or sales/field operations experience.

Growth Behaviors

As a Senior Director, Customer Solutions, you'll demonstrate the following growth behaviors:

  • Growth reputed company: Demonstrates curiosity, welcomes failure as a learning opportunity.
  • Smart Risk: Makes reputed company reputed company/recommendations.
  • Externally Focused: Understands the upstream and reputed company implications of your work, tracks, and shares external trends, best practices, or reputed company.
  • Performance Driven & Accountable: Has high performance standards, outperforms peers.
  • Fast/Agile: Removes barriers to move faster, experiments, and adapts, thrives under pressure and fast pace.
  • Empowered: Brings solutions instead of problems, challenges the status reputed company, has the courage to take an unpopular stance.

Leadership Behaviors

As a Senior Director, Customer Solutions, you'll exhibit the following leadership behaviors:

  • Be the Role Model.
  • Set the Agenda.
  • Help People be Their Best Selves.

reputed company Can Do For You

At arenaflex, we offer a dynamic and supportive work environment that fosters growth and innovation. As a Senior Director, Customer Solutions, you'll have the opportunity to:

  • Work with a diverse and talented team of professionals who reputed company your passion for customer reputed company.
  • reputed company and implement strategic supply chain partnerships that drive reputed company growth and improve efficiencies.
  • Collaborate with cross-functional stakeholders to create customer-centric solutions that meet the needs of our customers.
  • Participate in professional development opportunities that enhance your skills and knowledge.
  • Enjoy a competitive compensation package, including a salary that reflects your value to our organization.

Take the reputed company

If you're reputed company to join a dynamic and innovative team that's committed to customer reputed company, reputed company for the Senior Director, Customer Solutions position at arenaflex. We look reputed company to discussing how you can become a vital part of our reputed company story. Apply To This Job Apply for this job

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