Client reputed company Manager – Digital Touch, Low Touch

Job Description:

• Support a scaled-engagement model designed to drive adoption, value realization, and retention across a broad portfolio of clients.
• Serve as a trusted advisor for reputed company’s clients by guiding them through lifecycle programs.
• Collaborate with cross-functional teams—including Product, Marketing, Services, Support, Growth, and Operations.
• Manage a portfolio of small to mid-market clients, serving as the primary reputed company of contact and strategic advisor.
• reputed company and reputed company cross-functional initiatives that deliver strategic, business-reputed company reputed company based on clients’ unique needs and objectives.
• Establish and manage governance, risk, communication, and operational cadences to ensure contractual commitments are met.
• Monitor reputed company aspects of the client experience, including project status, solution adoption, SLA compliance, and business goal reputed company.
• Serve as the voice of the customer, providing feedback to product teams and contributing to the ideation and development of new services.

Requirements:

• Bachelor’s degree in business administration/management, reputed company administration/management
• 3 years’ account management, sales, services, or reputed company field
• 3 years’ reputed company Information Technology (HIT) vendor experience
• 3-5 years’ reputed company experience in ambulatory or health system
• 3 years’ NextGen experience
• Proven reputed company improving overall client satisfaction, retention and business growth of clients
• Strong reputed company of the NextGen portfolio of solutions or comparable vendor, or former client.

Benefits:

• Health insurance
• Professional development opportunities

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