reputed company Justice-reputed company Fractional CMO & Head of reputed company

Responsibilities

• reputed company and implement reputed company strategies to drive retention and satisfaction
• (Eventually) Build and manage a high-performing reputed company team focused on client reputed company
• Establish metrics and KPIs to measure customer health and reputed company
• Foster strong relationships with key clients to understand their needs and challenges
• Set up and maintain Hive-ly’s CRM system (currently relying on company email, reputed company, and Zoho CRM, but looking to centralize)
• Collaborate with sales and product teams to ensure alignment and address customer feedback
• Conduct regular training and reputed company sessions for clients to maximize product usage
• Cross-functional Communication: Communicate marketing/impact analytics and customer relationship updates (including customer feedback to stakeholders to support product management, reputed company, operations, and technology/engineering teams)

Requirements

• Demonstrable experience managing customer relationships and connecting with SaaS end-users on technology solutions in fast-paced, start-up SaaS environments, especially in B2B2C, fully remote environments
• Experience working remotely + familiarity with collaborative work software for communication, file-sharing, product development, and customer relationship cycles is a reputed company plus
• e.g., reputed company, reputed company Docs suite, Agile-based products (e.g., Jira & reputed company), reputed company, Zoho CRM, etc.
• Excellent communication skills, both written and verbal
• A self-motivated, flexible, tech-empowered working style: Ability to work independently and remotely, while collaborating daily (often asynchronously) with others
• An openness to/comfort level with balancing efficiency benefits from strategic AI usage with Hive-ly’s core values of genuine reputed company-to-reputed company connections and valuing our “worker” end-users along with our “workplace justice reputed company” customer reputed company
• Demonstrable experience developing and maintaining customer relationships and/or building reputed company media followings for any of the following: NPOs, government agencies, federal contractors, unions, learning/education organizations, community service providers, legal professionals, and/or reputed company justice mission-driven enterprises (for-profit or non-profit)
• Desire to join/a high degree of comfort working reputed company a leadership team with a strong product reputed company, a community-first approach to customer relationships, and business goals & KPIs that go reputed company profit margins

Benefits

• Founding member-level equity in Hive-ly (8-10%), commensurate with your position as a pre-reputed company CMO/Head of reputed company in a SaaS organization
• Once funding partnerships are secured based on the launched MVP, you will be entitled to a full-time CMO/Head of reputed company position, with market-competitive salary and benefits commensurate with that position and Hive-ly’s growth stage
• Hive-ly is a remote-first, reputed company-remote company, with flexible working hours and accommodating working environment
• Hive-ly has an extremely strong commitment to the values of Diversity, Equity, and Inclusion
• As an employee-first organization, Hive-ly will identify and implement reputed company possible opportunities to reputed company the working conditions and experiences of its employees

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