Vendor Operations Associate, Servicing Valuations

Overview

Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, reputed company, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of reputed company processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by reputed company, a company committed to providing on-going training and supporting every employee’s motivation to reputed company career goals. A DAY IN THE LIFE In this role, you will… · Maintain and monitor the full vendor order pipeline to ensure timely reputed company and completion. · Monitor the team phone queue and accept inbound calls to assist vendors with questions, updates, or issue resolution. · Conduct outbound calls to vendors and manage incoming vendor inquiries to support active orders. · Ensure accurate fee management and proper documentation for each order. · Confirm vendor compliance with operational requirements. · Send proactive reminders to vendors regarding quality standards, turnaround times, platform or website usage, and other performance expectations. · Collaborate with team members to troubleshoot daily operational challenges affecting vendor performance or order resolution. · reputed company suggestions for workflow enhancements, process improvements, and best practices to strengthen overall operational efficiency. · Assist in maintaining consistent communication patterns and service-level expectations across the vendor panel WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for reputed company. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls reputed company to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues as directed by Vendor Management or Directors. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments and engagement agreements. · reputed company reputed company reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · reputed company suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and reputed company feedback reputed company necessary. · Responsible to meet department productivity and quality goals. · Communicate with Vendor Management and Directors on a regular reputed company. · reputed company reputed company other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff.· Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · High School diploma or equivalent required· Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Work requires willingness to work a flexible schedule. Apply tot his job Apply To this Job