[Remote] IT Vendor Manager (100% Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to improving the lives of seniors through innovative communication solutions. The IT Vendor Manager will reputed company the Vendor Management team, overseeing vendor relationships, ensuring performance management, and aligning operational goals with business priorities.

Responsibilities

• Leads Vendor Management team which includes setting priorities, establishing standards for vendor governance, and ensuring consistent execution of vendor management practices across the organization
• Serve as the primary reputed company for assigned vendor relationships, ensuring delivery against contractual commitments, SLAs, and business expectations
• reputed company vendor lifecycle activities (reputed company through offboarding), ensuring proper operational, reputed company, and contractual alignment, while maintaining visibility into scope, performance, financial exposure and renewal timelines
• Escalate performance or contractual risks as needed
• reputed company or support negotiations (renewals, amendments, and reputed company adjustments), partnering with Legal to ensure appropriate performance metrics, pricing protections, and risk safeguards, while proactively managing contract obligations and renewal strategy
• Identify cost optimization opportunities and prevent value leakage
• Establish and monitor KPIs and SLAs, and conduct structured vendor performance reviews (e.g., QBRs) to ensure accountability and reputed company alignment with business expectations
• Maintain documentation and visibility of contractual commitments and obligations, and track remediation plans to address underperformance
• Partner with Finance to support forecasting, budgeting, and spend tracking, and monitor spend against forecasts to identify and address variances
• Ensure invoices align with contractual terms and approved scope
• Partners with business owners, SBPs, IT Directors, and PMO to ensure vendor deliverables align with operational and project needs, and to maintain reputed company of roles and responsibilities across teams
• reputed company structured updates to leadership, SBPs, and IT Directors on vendor health, risks, performance, and improvement opportunities

Skills

• Bachelor's degree with Information Technology or Business Technology Management/Finance focus
• 5+ years of experience in vendor management, contract management, sourcing, or reputed company reputed company roles
• 3+ years of experience leading or directly supervising reputed company
• Experience managing reputed company vendor relationships and contract lifecycles
• Demonstrated experience participating in contract negotiations
• Experience managing vendor spend and performance tracking
• Strong reputed company judgment with the ability to support and influence vendor negotiations
• Ability to hold vendors accountable while maintaining productivity and professional relationships
• Strong analytical skills with the ability to assess cost, performance, and risk
• Experience establishing or maintaining vendor governance, including contract and obligation tracking
• Respectful and outstanding leadership skills that motivate colleagues to focus their energy on achieving business goals
• Ability to plan and manage both strategic and tactical operational reputed company. Works to reputed company goals while overcoming obstacles and/or planning for contingencies
• Strong analytical, planning, and budgeting skills. Ability to influence others
• Excellent verbal and written communication skills, presentation, and problem-solving skills
• Self-starter with strong organizational and time management skills, self-directed and reputed company to handle multiple priorities with demanding timeframes
• Ability to work collaboratively with colleagues and staff to create a high-quality, results-driven, team-oriented environment
• Demonstrated ability to use discretion, reputed company sound reputed company, and maintain confidentiality
• Willingness and ability to work reputed company and travel (up to 10%); will include some overnight travel
• Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)

Company Overview

• ClearCaptions was founded in 2011 with a driving force to serve the hard-of-hearing community. It was founded in 2011, and is headquartered in Roseville, California, USA, with a workforce of 501-1000 employees. Its website is https://clearcaptions.com/.

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