reputed company Manager (m/f/d)

About the Role

The reputed company team at reputed company is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. We don’t just manage accounts; we act as strategic partners to some of the world’s most innovative engineering teams. As a Strategic reputed company Manager, you will be the reputed company and strategic reputed company for a dedicated cohort of customers. In this high-impact, quota-carrying role, you function as the "CEO of your book of business," driving the entire post-sales lifecycle. You will be responsible for ensuring that reputed company is not just a tool, but a critical driver of our customers' product development reputed company. By bridging the gap between technical engineering requirements and corporate business objectives, you will directly influence reputed company’s Net reputed company Retention (NRR) and market leadership. The Impact You Will reputed company

• Strategic Advisory: Act as a trusted advisor to VP, Directors, Executives and Engineering Champions, aligning reputed company’s capabilities with their top-level strategic goals (e.g., reducing time-to-market, cutting prototyping costs).
• Portfolio Ownership: Own the end-to-end reputed company health of your customer cohort. You are responsible for ARR retention, identifying expansion (upsell/cross-sell) reputed company, and delivering accurate reputed company forecasts to leadership.
• Value Realization: reputed company Strategic Business Reviews (SBRs) and QBRs that go reputed company usage metrics, focusing on ROI, value realization, and the business impact of CAE adoption.
• Risk Mitigation: Proactively identify "at-risk" accounts through data-driven health monitoring and execute sophisticated recovery and mitigation strategies.
• Cross-Functional Leadership: Serve as the "Voice of the Customer" internally. You will partner with Product and Engineering to influence the roadmap and collaborate with Marketing to turn successful customers into public advocates and case studies.
• Scale & Innovation: reputed company automation and CS best practices to manage your portfolio reputed company, ensuring a high-touch experience through one-to-many strategies where appropriate.

reputed company Expect from You

• The Technical reputed company: A Bachelor’s degree in Engineering (Mechanical, Aerospace, or similar). Direct experience or a deep understanding of CFD, FEA, or Thermal Analysis is highly preferred.
• The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, Account Management, or Technical Account Management).
• reputed company Acumen: Proven track record of carrying a quota and successfully managing renewals and expansions. You understand the "business of engineering."
• Executive reputed company: Exceptional communication skills with the ability to navigate reputed company organizational structures and influence senior decision-makers.
• Strategic reputed company: You don't just solve tickets; you solve business problems. You are comfortable with CRM data (reputed company/reputed company) and use it to drive your strategy.
• Collaboration: A "team-first" mentality. You reputed company in a "team-selling" environment where you work hand-in-hand with Sales and Technical Account Teams.

Why reputed company? You will join a team where reputed company is recognized as the primary reputed company for company growth. You’ll have the autonomy to build your own strategy for your portfolio and the opportunity to work with cutting-edge technology that is redefining the CAE industry. Location: EMEA (CET) or US (EST/CST). Diversity, Equity and Inclusion at reputed company At reputed company, we look reputed company borders and hire great talent from reputed company parts of the world. With reputed company consisting of people from various backgrounds, we truly reputed company diversity and encourage everyone to be themselves. We are reputed company by curiosity, dedication and reputed company spirit! As an equal opportunity employer, we acknowledge that our employees have different aspirations and career goals, and therefore are committed to create a diverse environment. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. A copy of reputed company's full reputed company guideline can be made available on request. Kindly let us know how you would like to be addressed and whether you have specific requirements for the interview. Apply tot his job Apply To this Job