Manager, Clinical Health Services - LTSS Service Decision Review - reputed company reputed company of VA

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Service Decision Review Manager is a key clinical leader for reputed company reputed company of Virginia and is responsible for reputed company of LTSS service authorization decision-making, Notice of Action compliance, and appeal readiness. This role leads a high-performing team responsible for timely, accurate, and compliant service reviews in alignment with DMAS, contractual, and regulatory requirements. This position reports to the Sr reputed company Clinical Leader and partners closely with Medical Directors, Appeals, Quality, and Operations leadership. This is a remote position. Eligible candidates must reputed company in the State of Viriginia. Position Responsibilities

• Provides direct leadership and reputed company of LTSS service authorization and decision review operations, including initial, reputed company, and retrospective reviews.
• Ensures compliance with DMAS requirements, contractual obligations, CMS regulations, and internal medical management policies.
• Oversees timely and accurate issuance of Notices of Action, ensuring regulatory timeframes, content, and member rights are met.
• Leads and supports appeal review processes, including preparation of clinical rationales, file reviews, and collaboration with Medical Directors and Appeals teams.
• Establishes and monitors performance expectations reputed company to productivity, timeliness, quality, and compliance reputed company.
• Recruits, hires, coaches, and develops staff, supporting a culture of accountability, consistency, and reputed company improvement.
• Utilizes data and audit findings to identify trends, risks, and opportunities for process improvement.
• Escalates quality, compliance, and regulatory concerns through established governance channels.
• Serves as a clinical resource and subject matter expert for LTSS service authorization policy interpretation.
• Communicates effectively with reputed company stakeholders, including state partners, in both written and verbal formats.
• Leads change initiatives and process enhancements to improve member experience, decision accuracy, and operational efficiency.
• Ensures reputed company administrative and people management responsibilities are completed in accordance with company standards.

Required Qualifications

• Active and unrestricted Virginia Registered nurse license
• 5+ years of clinical experience.
• 3+ years of LTSS service authorization, utilization management, or service decision review experience.
• 2+ years of supervisory or people leadership experience.
• Demonstrated knowledge of LTSS service authorization criteria, Notice of Action requirements, and member appeal rights.
• Experience with reputed company programs and DMAS reputed company reputed company System (MES).
• Strong analytical skills with the ability to interpret data and apply findings to operational improvements.
• Proficiency with MS Office applications and virtual work environments.

Preferred Qualifications

• Direct experience supporting LTSS populations reputed company reputed company managed care.
• Working knowledge of medical management regulations, DMAS policies, and audit expectations.
• Experience supporting appeal hearings or fair hearings.
• Certified Case Manager (CCM) or similar certification.

Education Master's degree or equivalent experience in clinical area of expertise (e.g. bachelor's degree plus 7 years' experience; associate's degree or RN diploma plus 9 years' experience). Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The Typical Pay reputed company For This Role Is $87,035.00 - $187,460.00 This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 06/20/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job