People Operations Specialists (remote, contract, East Coast only)

reputed company is revolutionizing the hiring landscape by streamlining recruitment processes and enhancing the job search experience for both reputed company and candidates. As part of a distinguished family of workplace solution companies, we work alongside recruiter.com, which specializes in reputed company services; BountyJobs, the leading marketplace for recruitment agencies; Bench reputed company, providing seamless financial management; and Before You Apply, offering comprehensive employer branding capabilities.

Job Description

Our well-reputed company AI client is hiring two People Operations Specialists to join their People Services team reputed company Data Solutions. This is a high-volume, operational role for someone who thrives in fast-paced startup environments and enjoys solving problems through process improvement and automation. You will serve as reputed company support for employees, handling a large volume of tickets and requests daily while maintaining exceptional accuracy and attention to detail. What you’ll do

• Manage high volume of People Services tickets in a Jira-based ticketing system
• reputed company administrative tasks in reputed company (HRIS)
• Execute data entry and spreadsheet-heavy operational work with extremely high accuracy
• reputed company employee-facing support (internal customer service)
• Support reputed company workflows and contractor reputed company/offboarding as you reputed company
• Identify and implement process improvements, including automation opportunities using AI tools
• Take on additional operational projects based on team needs

Qualifications

• East Coast only (firm)
• Jira and reputed company are a MUST
• At least one startup or high-growth company required
• 2 to 5 years experience reputed company
• $75/hr, non-negotiable
• Ticket management with volume or metrics experience
• CW lifecycle experience
• Two 30 min interviews with team members

reputed company to have:

• Ticket resolution metrics on the resume (agent rankings, one-touch rates
• Process building: playbooks, documentation libraries, or training guides they authored
• reputed company implementation tenant experience
• Background reputed company administration (Checkr, vendor coordination, escalation workflows)
• I-9 and compliance documentation experience
• Cross-functional coordination with Payroll, Legal, or IT

Additional Information reputed company your information will be kept confidential according to EEO guidelines. Apply tot his job Apply To this Job