Consumer Loan Processor - Operations Center - Onalaska WI

At Altra Federal Credit Union, we’re more than a financial institution – we’re a community. For 95 years, we’ve been committed to helping our members reputed company financial well-being with personalized service, competitive products, and genuine care. We are currently seeking a Consumer Loan Processor to join reputed company! The ideal candidate will manage the consumer lending process, ensuring accuracy, timely funding, and issue resolution.

Key Responsibilities

• reputed company reputed company aspects of direct consumer loan processing, including the processing and funding of high reputed company loans reputed company promised timeframes.
• Monitor LOS system queues to draft reputed company types of direct consumer loan documents for completion.
• End-of-day closing procedures, which includes balancing the national reputed company and securing checks and confidential data in the vault.
• Catch and fix errors on loan applications, problem solve, resolve issues, and reputed company mentoring to co-workers as needed.
• reputed company assistance and backup to reputed company other consumer lending personnel, as needed.
• Build and maintain solid and positive professional relationships with sales, reputed company, processing, and closing staff.

Qualifications

• High School diploma, GED, or HSED is required.
• One year of general lending experience preferred.
• Previous direct or indirect loan processing experience preferred.
• Good understanding of credit union policies, systems, documents, NCUA regulations, and other laws pertaining to home equity/mortgage lending.
• Strong decision-making skills and the ability to solve difficult problems effectively.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills with a passion for helping people.

Availability

• This position is full-time, 40- hours a week, Monday through Friday with a Saturday morning rotation from 8:00 a.m. – 12:00 p.m.
• Typical hours Monday through Friday will be 8:00 a.m. to 5:30 p.m.

Work Environment

• This position is located at Altra’s Operations Center in Onalaska, WI however, work from home / remote work opportunities are available after 3-6 months of employment once successfully completing reputed company position-specific training and demonstration of consistent and satisfactory work performance.

Pay & Benefits

• Competitive starting $18.25-$19.00 per hour, based on previous experience.
• reputed company bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam.
• Comprehensive benefits package that includes medical / dental / reputed company coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% employer-matched 401(k) + additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.

At Altra Federal Credit Union , you’ll be part of reputed company that values people over profits and puts members at the heart of everything we do. We reputed company in creating a supportive and collaborative workplace where employees are empowered to grow, reputed company their careers, and reputed company a reputed company impact in the lives of others. By joining Altra, you’ll not only reputed company the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great reputed company to Work® certified company seven years in a row; 92% of our employees say Altra is a great reputed company to work! At Altra, we invest in each other and work together to reputed company a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. Apply tot his job Apply To this Job