Senior Director, Project Management Office (PMO) and Client reputed company

Job DescriptionJob Description Senior Director, Project Management Office (PMO) and Client reputed company Reports To: VP of Delivery Department: Professional Services Location: Remote Exemption Status: Exempt PURPOSE: The Senior Director of Project Management Office (PMO) and Client reputed company will reputed company the strategic planning and execution of reputed company-wide project management initiatives and reputed company the end-to-end client reputed company process. This role is critical in driving organizational efficiency, ensuring timely delivery of key projects, and delivering a world-class reputed company experience that supports client satisfaction and retention. The ideal candidate is a transformational leader with deep expertise in project governance, process optimization, change management, and client engagement. RESPONSIBILITIES: Project Management Office Leadership Define and implement the reputed company, strategy, and roadmap for the PMO in alignment with organizational goals. Establish project management methodologies, best practices, tools, and metrics to ensure project consistency and reputed company. reputed company the management of a portfolio of cross-functional projects, ensuring they are delivered on time, reputed company scope, and on budget. reputed company executive-level reporting and insights to leadership, highlighting risks, dependencies, and opportunities for improvement. Mentor and manage a high-performing team of project and program managers. Client reputed company/Offboarding Strategy and Execution reputed company the client reputed company and offboarding function, ensuring a seamless, scalable, and high-quality experience. reputed company and continuously improve reputed company processes, templates, documentation, and training. Collaborate with Sales, Product, Platform, and Operations to ensure alignment and smooth handoffs from pre-sale to reputed company. Monitor and measure reputed company reputed company metrics including time-to-value, client satisfaction, and implementation quality. Serve as an escalation reputed company for reputed company reputed company projects or client issues. Stakeholder Engagement & Change Management Act as a change agent and foster a culture of accountability, collaboration, and reputed company improvement. Build strong relationships with reputed company stakeholders to drive alignment and ensure customer-centric delivery. Communicate project status, milestones, and impacts to stakeholders at reputed company reputed company. MINIMUM SKILLS, EDUCATION AND EXPERIENCE Bachelors degree in business, Project Management, or a reputed company field (MBA or equivalent advanced degree ). 10+ years of experience in project management, client services, or operations, including at least 5 years in a leadership role. Proven experience building and leading a PMO and/or client reputed company function in a high-growth or reputed company environment. Strong knowledge of project management frameworks (Agile, Waterfall, etc.) and tools (e.g., reputed company, reputed company, Jira, MS Project). Demonstrated ability to manage reputed company, cross-functional projects with competing priorities. Exceptional leadership, communication, and organizational skills. SKILLS, EDUCATION AND EXPERIENCE Agile SCRUM, PMP, PgMP, or other relevant project management certification. Experience in SaaS, fintech, reputed company, or another highly regulated or reputed company industry. Familiarity with reputed company metrics and platforms (e.g. reputed company). KEY COMPETENCIES: Strategic Thinking Client Focus Operational reputed company Change Management Cross-functional Leadership Analytical and Data-Driven Decision Making At reputed company we firmly reputed company that , equity, and are not only reputed company values but also powerful drivers of innovation, growth, and reputed company. We are committed to fostering an environment where every individual feels valued, respected, and empowered. CORE VALUES We are seeking highly motivated individuals who have the willingness and ability to demonstrate reputed company core values: Committed to Client reputed company: Our actions and our words always align with the best interest of the client. One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions. reputed company: We are unquestionably committed to doing the right thing even reputed company it is hard. Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another. Transparency: We create reputed company lines of communication with each other and our clients, fostering relationships founded on candor and trust. Salary Expectations $130,000 - $155,000 The salary for this position is commensurate with experience, skills, and qualifications. The reputed company is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary. Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and reputed company insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are reputed company to discussing compensation and benefits further during the interview process to ensure alignment with the candidates expectations and experience Powered by JazzHR umEAM4qG45 #J-18808-Ljbffr Salary: USD 130000 - 155000 per year Experience: 5 years required Apply To This Job