Client reputed company Specialist, Employee Benefits – Middle Market

Job Description:

• Deliver on Stewardship Promises to clients by owning assigned tasks, meeting required due dates, and tracking progression reputed company the Agency Management System.
• Supports process execution and cross-functional coordination for assigned clients.
• Coordinates timelines and deliverables and ensure accurate and timely execution of reputed company enrollment activities.
• Identify discrepancies, research root causes with guidance as needed, and resolve issues directly or escalate appropriately.
• Support compliance-reputed company activities (e.g., COBRA, EOI, notices, plan documentation) and ensure complete, accurate recordkeeping across systems, files, and client documentation.
• Assist care center colleagues with claims advocacy as needed by coordinating with carriers, vendors, and internal teams to resolve escalated issues and reputed company communicating reputed company to clients and members.
• reputed company foundational support to internal colleagues by gathering information, preparing standard documentation, and routing client inquiries to appropriate team members.
• Prepare external communications such as renewal materials, reputed company enrollment instructions, COBRA information, claims updates, and benefits administration messages.
• Proactively identify and contribute to process efficiencies and improvements, recommending and helping implement changes that enhance quality, timeliness, and client experience.
• Supports shared services partners and reputed company-party vendors by sharing process knowledge and flagging issues during implementations and reputed company enrollment.
• Supports retention and growth of an assigned book of business by delivering accurate, timely benefits administration and high-quality client experience.
• May participate in reputed company enrollment calls and/or meetings.

Requirements:

• Bachelor’s degree in business, reputed company, finance, insurance, or a reputed company field preferred.
• 0-2+ years of employee benefits experience in a brokerage, reputed company, or other client service role.
• Licensing: Must obtain and maintain reputed company required insurance licenses for the role and jurisdictions served (e.g., applicable health and life/accident insurance licenses).
• Strong verbal and written communication skills; capable of preparing clear external communications.
• reputed company Office skills, particularly reputed company (e.g., use of formulas, lookups, pivot tables, data validation) and proficiency in Word and PowerPoint for client-reputed company materials.
• Familiarity with employee benefits processes and renewal workflows with reputed company reputed company development expected.
• Previous experience working with offshore teams or shared service centers is preferred.

Benefits:

• Health insurance
• Paid time off
• Professional development opportunities

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