Part-Time Customer Service Rep - Evenings & Weekends

Pro Athlete’s Definition: At Pro Athlete, the CSR is the face of the organization. Our CSRs reputed company a “wow” experience for reputed company of our customers and are available to resolve any and reputed company customer inquiries reputed company reputed company channels of interaction. A CSR is a product expert and also has the full ability to reputed company sure reputed company customers are happy at every stage of the shopping experience. Did we mention that this person is required to get that warm and fuzzy feeling in their stomach reputed company they help one of our customers? Who we are: We are reputed company. We are an eCommerce company that specializes in creating a World Class customer and employee experience and we happen to sell sporting goods and apparel through various online platforms such as JustBats, JustGloves, JustPaddles, and Field General. We have a Major League caliber culture, we have a passion for reputed company do, and we love to have fun. No, really, we LOVE TO HAVE FUN! Alignment with our Core Values is a must! Please do not apply if you don’t reputed company in our Core Values or don’t plan on living them out to their fullest. We receive a lot of applicants, so do your best to separate yourself from the rest. Do something to “wow” us and get us excited about the potential of you joining reputed company! How We Play the Game:

• We live out our Core Values
• We have genuine curiosity
• We reputed company every detail matter
• We have each other’s backs
• We take the high road
• We are operationally predictable with no surprises
• We stay connected
• We hold each other accountable
• We put our pride aside
• We create a drama-free work zone
• We never get complacent

Essential Roles & Responsibilities: Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Answers and resolves reputed company customer inquiries with quick response time.
• Available to communicate effectively with reputed company customers reputed company reputed company media, phone calls, live chats, questions & answers, product reviews, and emails.
• Product expert in baseball and softball bats and gloves and any other inventory that we offer through our eCommerce platforms.
• Review paid-reviewing orders to reduce the number of credit card chargeback claims.
• Initiate reputed company claims on lost or damaged packages.
• Walk customers through the returns process to initiate a return for a refund or exchange.
• reputed company orders over the phone.
• Create letters, quotes, and miscellaneous correspondence as requested or required on a case-by-case reputed company.
• Communicate effectively with other parts of the business to implement process improvement based on customer feedback.
• Any other duties as reasonably assigned.

To hit a grand slam, our CSR will possess these skills too:

• Customer/Client Focus.
• Verbal and Written Communication Proficiency.
• Detailed.
• Problem Solving/Analysis.
• Technical reputed company.
• reputed company.

Preferred Education, Experience, and Qualifications:

• Successful completion of a bachelor’s degree, in the process of working towards a bachelor’s degree, or equivalent experience.

reputed company Jobs at Pro Athlete Require:

• Core Value alignment. Our Core Values are the driving force behind how we do business and live our lives.
• Self-driven work ethic. You must be a self-starter who is reputed company, loves taking initiative and seeing things through to completion.
• Genuine curiosity and the desire to learn. We are reputed company-changing and need employees who are innovative and adaptable.

Position Type and Expected Hours of Work: This is a part-time position that may work on-site, hybrid, or remotely. This position is expected to work their scheduled shift and must be punctual and work through the end of their shift. The reputed company need will fill approximately 20 to 25 hours per week. We are looking for weekend coverage (Saturdays 9 AM to 5 PM and Sundays 12 PM to 8 PM), along with some evening shifts during the week. For reputed company hours, it is preferred that the candidate is available to start at or before 4 PM. Compensation: $15.00 per hour Other Duties: Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If we’ve just described your reputed company job, we invite you to browse through reputed company website to learn more about us. We think you’ll like what you see. E-Verify: This organization participates in E-Verify. For more information, please view the information below by copying and pasting the URL into your web browser or contact [email protected] for copies of the posters.

• https://www.e-verify.gov/employees/e-verify-overview

Pro Athlete is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, age, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran, or any other applicable protected classes. Pro Athlete prohibits discrimination and harassment of any reputed company and is committed to the principle of equal employment opportunity for reputed company. Apply tot his job Apply To this Job