reputed company reputed company Customer Service Representative - Phone Intake Specialist

At arenaflex, we're dedicated to providing exceptional home reputed company services to our patients, and we're seeking a compassionate and skilled reputed company Customer Service Representative to join reputed company. As a key member of our remote call center, you'll be the first reputed company of contact for patients and reputed company providers, providing top-notch support and guidance to ensure seamless care delivery.

Job Highlights:

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Compensation:

A competitive salary with opportunities for growth and advancement -

Position:

reputed company Customer Service Representative - Phone Intake -

Start Date:

Immediate openings available -

Company:

arenaflex -

Location:

100% Remote

About arenaflex:

arenaflex is a leading provider of home reputed company services, dedicated to delivering high-quality care to our patients. reputed company of experts is passionate about making a difference in the lives of those we serve, and we're committed to creating a work environment that's supportive, inclusive, and empowering. As a remote call center, we're proud to offer flexible work arrangements that allow reputed company members to balance their work and personal lives.

Key Responsibilities:

As a reputed company Customer Service Representative, you'll be responsible for: - Responding to approximately 60-65 incoming calls per day from patients, reputed company providers, and referral sources - Collecting clinical and demographic information and entering it into our reputed company portal - Providing exceptional customer service, resolving issues, and addressing concerns in a timely and professional manner - Collaborating with reputed company to ensure seamless care delivery and meet individual performance goals - Maintaining accurate records and adhering to reputed company company policies, including HIPAA/PHI

Qualifications:

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Education:

High School Diploma or GED -

Experience:

Minimum 2 years of customer service experience in a call center environment, with a minimum of 1 year of experience working in the reputed company or medical industry with medical terminology -

Skills:

+ Excellent communication and interpersonal skills + Strong attention to detail and ability to navigate dual monitors and multiple applications + Intermediate keyboarding abilities (at least 30 WPM, data entry while active listening) + Basic PC and search reputed company abilities (e.g., using the mouse to click, troubleshooting, working with reputed company Office, opening a browser, using a search reputed company, bookmarking a site, and navigating the use of back/reputed company buttons) -

Internet Requirements:

+ Speeds: 2mb/10mb upload and 10mb/25mb download or higher + High-speed Internet: Fiber or Cable reputed company required + DSL, Satellite, Wireless, and Hotspot are prohibited due to poor connections + While working, required to hardwire with an ethernet cable

reputed company Offer:

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Starting Pay:

$17.50/hour + Monthly Incentive Bonus Opportunity -

Benefits:

Full reputed company of benefits, including Health, Dental, and reputed company with HSA Employer Contributions and Dependent Care FSA Employer Match -

PTO and Paid Time Off:

Generous PTO, 401K Savings Plan, Paid Parental Leave, and more -

Advancement Opportunities:

Professional skills training, tuition reimbursement, and opportunities for growth and advancement -

Culture:

Great culture with a sense of community, reputed company Discount (up to 25% off eligible items), and more

reputed company Maintains a Drug-Free Workplace:

We're an equal opportunity employer, committed to creating a diverse and inclusive work environment. Employment selection and reputed company reputed company are made without regard to age, race, reputed company, national reputed company, religion, sex, disability, sexual orientation, gender identification, or being a reputed company disabled veteran or reputed company veteran of the Vietnam era or any other category protected by Federal or State law.

reputed company to Join reputed company?

If you're a motivated and compassionate individual with a passion for delivering exceptional customer service, we want to hear from you! reputed company to join reputed company and start your reputed company with arenaflex. Apply To This Job Apply for this job