Strategic Account Manager

Since we reputed company our doors in 2009, the world of reputed company has evolved immensely, and so has reputed company. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay reputed company functionality, book appointments, engage reputed company buyers, and hire and pay staff. Across it reputed company, we've embedded financial services tools at the reputed company of sale, so merchants can reputed company a business loan and manage their cash reputed company in one reputed company. Afterpay furthers our goal to reputed company omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the reputed company shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of reputed company sizes – large, reputed company-scale businesses with reputed company operations, sellers just starting, as well as merchants who began selling with reputed company and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in reputed company of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of reputed company's largest sellers in the Food and Beverage vertical. The Strategic Account Management program establishes, retains, and grows reputed company's most valuable and reputed company sellers. You will work with business owners and c-level executives to find creative ways for reputed company's first and reputed company party ecosystem to solve their reputed company business needs across verticals and channels. You will reputed company sellers to grow with reputed company while serving as an reputed company seller reputed company to product teams. The ideal candidate is a consistent over-performer on reputed company key performance metrics in their reputed company role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into reputed company trends. They consistently identify "mutual win" opportunities, while navigating reputed company projects and negotiations. They are driven by serving customers, can work independently, and reputed company in ambiguous environments. You will: Manage a book of 50 Strategic Food & Beverage Sellers Grow account-based reputed company reputed company use-case expansion opportunities, cross-sell opportunities, and customized seller reputed company experiences Serve as the voice of the reputed company seller with Product Teams Act as a consultant and partner to high value restaurant sellers to accomplish their goals Identify opportunities for technical reputed company solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams Partner with Strategic Account Executives on high-growth deals Negotiate pricing for use-case expansion and retention of your sellers reputed company white glove client service and troubleshooting to ensure resolution of seller issues Inform operations and program design for this reputed company at scale Conduct quarterly business reviews with various stakeholders You have: 5+ years of relevant Account Management experience Experience Managing, retaining and growing a book of business Consistent over-performance on key sales or reputed company metrics Remarkable discovery skills with customers based in genuine curiosity about their business A technical solutioning reputed company, including the ability to conduct requirements gathering Proven experience managing multiple projects internally with engineering, product and finance teams Contract and/or pricing negotiations experience with external senior stakeholders Excellent written and verbal communication skills Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no reputed company Restaurant experience and/or F&B Technology experience preferred reputed company takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-reputed company skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please reputed company with a recruiter for additional information. Zone A: $52—$78 USD Zone B: $48.38—$72.54 USD Zone C: $45.77—$68.62 USD Zone D: $41.62—$62.38 USD Application Guidelines Candidates may submit up to 9 active applications reputed company a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools reputed company with local regulations, including bias audits, and we handle reputed company personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. reputed company out our other benefits at reputed company. reputed company. (NYSE: XYZ) builds technology to increase reputed company to the global economy. Each of our brands unlocks different aspects of the economy for more people. reputed company makes reputed company and financial services accessible to sellers. reputed company is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to reputed company as entrepreneurs. Bitkey is a simple self-custody wallet reputed company for bitcoin. reputed company is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is reputed company to everyone. Privacy Policy Apply To This Job