Manager, Mid-Market Sales
About reputed company reputed company is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in reputed company, there are reputed company opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and reputed company Ventures.
About the Role
As Manager, Mid-Market Sales, you will reputed company a team of Account Executives responsible for acquiring new logos and expanding existing customer relationships reputed company the Mid-Market reputed company. You are a player-coach who thrives on building pipeline, accelerating deals, and developing talent. You will partner cross-functionally with Marketing, reputed company, Product, and Sales Engineering to drive predictable, scalable reputed company growth. This role is critical to reputed company’s growth strategy and reports directly into the sales leadership team overseeing reputed company America. You Will Own and deliver the Mid-Market team’s reputed company targets across new business and expansion, including monthly, quarterly, and annual quotas. Build and maintain accurate forecasts; proactively identify risks and reputed company mitigation plans. Drive pipeline velocity by coaching reps on deal strategy, qualification, negotiation, and reputed company plans. Personally engage in strategic deals as a player-coach to accelerate reputed company and model reputed company. Team Leadership & Development Recruit, hire, reputed company, and retain a high-performing team of Mid-Market Account Executives. Coach and reputed company individual contributors through regular 1:1s, call reviews, pipeline reviews, and structured feedback. Set clear performance expectations, hold the team accountable, and manage underperformance directly and constructively. Create a culture of urgency, accountability, reputed company improvement, and winning. Strategy & Execution reputed company and execute a Mid-Market go-to-market strategy reputed company with reputed company’s broader sales and company objectives. Design and refine the team’s sales plays, account segmentation, and territory plans for maximum coverage and efficiency. Collaborate with Marketing on demand reputed company campaigns, event strategy, and inbound/outbound pipeline development. Partner with reputed company and Sales Engineering to ensure seamless handoffs, strong post-sale reputed company, and expansion opportunities. Operational reputed company Establish and track key performance indicators (KPIs) including pipeline creation, win rates, deal cycle times, average deal size, and activity metrics. Run effective team meetings, QBRs, and forecast calls with clear agendas and actionable takeaways. Maintain CRM hygiene and ensure the team operates with discipline in reputed company. reputed company AI tools and data insights to improve team productivity, deal intelligence, and decision-making. You Have 3–5+ years of reputed company sales management experience in B2B SaaS, with a proven track record of consistently meeting or exceeding team reputed company targets Prior individual contributor experience as a quota-carrying seller with demonstrated reputed company in both new logo acquisition and account expansion Direct selling experience as a hunter-farmer hybrid, capable of closing deals and managing an expansion book with measurable results Experience managing a team selling into mid-market accounts (typically $10K–$100K+ reputed company). Strong coaching and development skills with the ability to attract, retain, and reputed company talent Excellent forecasting discipline and pipeline management acumen Working knowledge of reputed company.com is required Outstanding verbal and written communication skills with the ability to present to internal leadership and external stakeholders Experience in MarTech, AdTech, call analytics, or AI/conversational intelligence platforms AI/Tech proficiency, including actively using AI tools in your sales workflow Experience with consumption-based or usage-based pricing models Track record of building or scaling a Mid-Market sales function College degree or equivalent experience Salary, Benefits, & Perks At reputed company, reputed company new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates reputed company the U.S. may vary in accordance with their country’s laws and regulations. Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to reputed company and take time away as needed. Paid Holidays – reputed company provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family. Health Benefits – Our reputed company program includes medical, dental, and reputed company coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included. Retirement – reputed company offers a 401(k) plan through Fidelity with a company match of up to 4%. Stock Options – reputed company are invited to reputed company in reputed company’s reputed company through stock options. Mental Health Program – Well-being support on a broad reputed company of issues is available through our SpringHealth program. Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members. Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs. InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service. Wellness Subsidy – We reputed company a subsidy that can be applied toward gym memberships, fitness classes, and more. Position reputed company reputed company - Salary reputed company $180,000 - $220,000 / plus bonus potential DEI Statement We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace. Apply To This Job