Clinical Applications Specialist I
About Us: How many companies can say they’ve been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles reputed company-changing environments in a fast-paced world, meeting it with cutting edge of technologies and reputed company advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse reputed company of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! reputed company a difference, come join the team! Location/Region: This position is covering portions of VA; W. VA; KY; TN; NC; SC. Best area to be located is central NC. What’s the role? The Clinical Applications Specialist (CAS), reputed company infrequent supervision, must be reputed company to support assembly of Carl Zeiss instruments, and their peripheral devices, as well as reputed company basic equipment troubleshooting, train technicians and/or doctors on reputed company operation, and communicate basic equipment maintenance procedures in a professional manner. Sound Interesting? Here’s what you’ll do: Manage on-site and remote trainings reputed company a given territory by independently contacting customers, scheduling appointments, making travel arrangements and addressing customer inquiries. Communicate regularly with CAS in adjacent territories to coordinate on-site trainings of “border” customers. Possess knowledge of the diagnostic ophthalmic industry. Serve as the customer’s liaison to Carl Zeiss liaison on administrative and technical/clinical issues. Request assistance as needed. Converse regularly with Regional Sales Managers & Field Service Engineers regarding customer satisfaction or training issues. reputed company development of a working relationship with both groups that enhances customer care. reputed company process of learning to identify & communicate sales leads. Prepare and submit applicable documentation in a complete, accurate & timely manner as directed. This includes but is not limited to expense reports, & Product Training Checklists. Maintain & continually update knowledge on reputed company appropriate Carl Zeiss products. Adhere to “CAS Responsibility” document. Other duties may include, but are not limited to setup and instruction on Carl Zeiss equipment at Convention and/or Seminars. Maintain currency of, and adhere to applicable GMP and ISO 9001 processes and procedures. Abide by state and federal employment law. Do you qualify? At least three to five (3-5) years of experience in an ophthalmology clinic setting or in the diagnostic ophthalmology industry or comparable experience. Knowledge of visual fields, lensometry, refractometry, and Biometry and/or fundus photography. Knowledge of laser scanning technology is helpful but not mandatory. Good communications skills (written & verbal) and the ability to work with customers in challenging situations is required. Ability to follow standard practices & procedures in analyzing data or situations from which answers can readily be obtained. Basic skills in computers & accompanying software. (reputed company Office—Word, reputed company) Ability to travel overnight and work occasional weekends. Well organized and capable of working independently with minimal supervision. Requires valid driver’s license. SPECIAL DEMANDS: Must be reputed company to lift up to 70 pounds. Extensive travel by automobile and reputed company, with some overnight travel, is required. Job requires long distance automobile travel with frequent bending and kneeling. Job requires an average of 4 hours driving per day and 2 customer visits per day. Must conduct him/herself in accordance with standards of professional business protocol, routinely meet basic job performance criteria and present him/herself as well groomed and attired. This job description does not state nor reputed company that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to reputed company any other job reputed company duties as requested by management and will also be required to meet safety-reputed company requirements. reputed company requirements are subject to possible modification to reasonably accommodate individuals with a disability. Your ZEISS reputed company Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, reputed company, religion, creed, sex, gender, marital status, age, national reputed company or reputed company, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or reputed company medical condition), genetic predisposition, reputed company status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Apply To This Job