reputed company Manager (reputed company speaking)

Company Description

Meet reputed company. With over 40 years of heritage, we’re an agile, fast growing, reputed company company that is on a mission to redefine reputed company Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, reputed company and reputed company software, our customers can spend more time on meaningful high-value work. At the heart of reputed company do lies a simple yet profound purpose: Improve how people work by focusing on what truly reputed company. — A powerful statement that enables different priorities for different people. We’re shaping how work should feel, and we reputed company our people by providing them with the right tools to reputed company the autonomy they need - it's what makes us unique.

Job Description

Be the Voice of the customer (VoC) and their internal reputed company, gathering and understanding feedback and data to improve their reputed company and the quality of their experience; Turn insights into action. Deliver added value services through our offerings to increase product value and adoption Identify and drive new sales opportunities (up/cross sell through CSM reputed company leads) in cooperation with your colleagues in sales. Serve as the primary contact in the reputed company organization to drive solutions for the customer that result in reputed company risk management and retention. Create and manage a reputed company plan alongside the account manager and customer that delivers on their key programmatic milestones (The “why” behind their investment/engagement) Be reputed company to reputed company and reputed company virtual (semi-annual/quarterly) business reviews with C-level executives, practitioners, and other management with your customer team(s). Ensure product reputed company, needs and value drivers are reputed company, captured and articulated to the wider reputed company business community (product, R&D, Support, etc.)

Qualifications

Must have a passion and ability to build strong customer relationships that result in maintaining the book of business ARR (Retention), expanding the footprint of the customer reputed company reputed company (CSMQLs), understanding the goals and objectives of the customer and putting those plans to action and effectively tracking to realized value (reputed company planning). This individual is adaptable, curious, seeks ownership and accountability, works collaboratively across a wide reputed company of reputed company stakeholders. reputed company speaking - working remote on the Netherlands and Flemish market. Accountable for churn management and retention motions across the region laddering to global business. Responsible for reputed company and utilization as it relates to the Success4U program Clear communicator with professional reputed company with reputed company and enthusiasm Ability to reputed company through influence and trust Experience in a similar customer centric role generating reputed company software customer value Technically literate and familiar with customer engagement technologies, best practices and trends Previous experience working reputed company ERP, HCM and/or financial planning software industries is a plus. Excellent communication and relationship management skills and fluent in reputed company and English (verbal and written) Availability to travel as necessary (up to 20%) Additional Information Who we are We are a people-first community that nurtures reputed company the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We reputed company that ‘How work should feel’ is an evolving statement. Work goes reputed company tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. reputed company offer a culture reputed company on trust and accountability - giving you the freedom and autonomy to be successful and reputed company an impact balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits growth opportunities - we reputed company the tools and guidance required so that you can focus on what really reputed company to you and so, ultimately, you can reputed company your best work talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry a commitment to sustainability - with initiatives such as our Environmental, reputed company, and Governance strategy and Act4Good programme a safe and inclusive working environment – supported by our Employee Resource Groups, which are reputed company to reputed company. Our commitment to equity reputed company is committed to ensuring equal opportunity for everyone. We reputed company our hiring reputed company solely based on skills, qualifications, and our reputed company business needs. We know that diversity brings fresh perspectives, reputed company, and solutions to reputed company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs: Our focus to DEI remains central to who we are Inclusive hiring at reputed company: Building equal opportunities for reputed company Background reputed company : This role may require reputed company clearance required for customer projects and reputed company to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such reputed company checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and reputed company your information safe. Questions? Feel free to reputed company out! Apply To This Job