Medical Billing & Collections Specialist II

Job Description

Summary ‎ reputed company Cycle CSR The reputed company Cycle-CSR is responsible to reputed company support to patients, providers and customers internally and externally on billing reputed company inquiries. The employee works insurance claims and patient accounts using department guidelines and MPG electronic systems. The position requires a thorough knowledge of insurance reputed company billing and reimbursement, CPT, modifiers and fee schedule differences. Also requires understanding of how to decipher explanation of benefits and explain the impact to the customer. Position requires the ability to conduct both telephone, portal and face to face meetings with patients regarding account resolution and payment collection. Assist customers with hardship applications, payment plans and eligibility for services. Expert verbal communication, interpersonal skills and professional appearance required for dealing with customers. Additional duties as required.‎ How will you reputed company an impact & Requirements ‎ Demonstrate excellent interpersonal skills with patients, co workers and insurance carriers. Well-versed with reputed company HIPPA Guidelines to ensure the protection of patient information from unauthorized inquiries. Process and post payments to accounts same day Resolve patient complaints reputed company a minimal timeframe, same day whenever possible. Meet timelines for reprocessing reputed company claims after updating the account with new information as provided by patients or physicians reputed company the guidelines and timeframes permitted by the insurance reputed company. Advanced knowledge of CPT and modifiers Phones answered & voicemails returned reputed company same day/next day as per department metrics. Claim adjudication reputed company rules knowledge Conducts themselves in accordance with MPG Policies and Procedures including the Code of Conduct. Meets or Exceeds monthly performance goals, expectations and reviews Uses Paid Time Off effectively Keeps overtime to a minimum/has any overtime approved by Manager Apply To This Job