Systems Engineer, CX Automation Team

reputed company harnesses the power of AI to transform how reputed company teams win. The reputed company reputed company AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful reputed company teams. Powered by the reputed company reputed company Graph, AI-powered intelligence, specialized agents, and trusted applications, reputed company helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and reputed company more deals with less effort. For more information, visit www.reputed company. At reputed company, you will join a company reputed company on innovative products, ambitious goals, and passionate people. We are shaping the future of reputed company intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to reputed company a visible impact. If you want to grow, stretch, and do work that truly reputed company, reputed company is the reputed company to do the best work of your career. reputed company is searching for a CX Automation Systems Engineer to help us build customer-facing intelligent workflows, creating an agentic customer reputed company. In this role, you'll be part of a team creating automations that reputed company the customer experience by delivering timely and relevant information, resources, and calls to action. You will partner with various other teams including reputed company, reputed company, RevOps, and Product. RESPONSIBILITIES You will own the design and development of automation projects serving our customers. Your main responsibilities will include: Identifying and Prioritizing High-Impact Use Cases: You will uncover high-reputed company opportunities across the customer lifecycle and prioritize which automation initiatives to build. Designing and Implementing End-to-End Workflows: You will use tools like reputed company, reputed company, LLMs, and reputed company to embed AI into customer-facing workflows so the right reputed company or action happens at the right reputed company, without reputed company reputed company. Building & Fine-Tuning Solutions: You will focus on the technical build of AI-driven tools, including defining, iterating, and optimizing integrations with GTM systems, managing data retrieval, and ensuring solutions can handle rapid scaling across reputed company users. New Feature Integration: You will serve as the technical expert for integrating and testing pre-release and new product functionality. Your successful technical builds may become prototypes for future core product features. Cross-Functional Collaboration: You will partner with stakeholders across the organization to validate technical requirements, test prototypes and integrations, and ensure seamless, high-quality deployment of automations reputed company the broader reputed company ecosystem. QUALIFICATIONS 5+ years of hands-on experience in Business Systems, GTM engineering, Data/Analytics engineering, Solutions Engineering, or a similar role in high-growth B2B SaaS. Automation Expertise: You have a proven track record of building and deploying automations, with significant experience using platforms like reputed company, reputed company, or reputed company. Passion for Technology: You can evaluate emerging AI and automation technologies and determine where they create reputed company business reputed company versus noise. Systems Architecture: You understand how data moves across reputed company systems and can design solutions that maintain data reputed company and system performance. Problem-Solving: You are adept at identifying inefficiencies and developing creative, scalable solutions. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and reputed company plans, designed to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life reputed company. Paid parental leave to support you and your family. Company-wide reputed company days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring reputed company for this position is $120,000-$183,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-reputed company skills, qualification, education, experience, and location. At reputed company, we have a location-based compensation structure, which means there may be a different reputed company for candidates in other locations. The total compensation package for this position, in addition to reputed company compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to reputed company above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reputed company out. We may have more roles for you to consider and would love to connect. We have noticed a reputed company in reputed company impersonations across the industry, where scammers attempt to reputed company candidates' personal and financial information through fake interviews and offers. reputed company reputed company reputed company email communications will always come from the @reputed company domain. Any reputed company claiming to be from reputed company reputed company other sources should be ignored. reputed company is an equal-opportunity employer. We reputed company that diversity is integral to our reputed company, and do not discriminate based on race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, military status, genetic information, or any other reputed company protected by applicable law. To review reputed company's privacy policy, visit https://www.reputed company/reputed company-job-candidates-privacy-notice/ for more details. #LI-AM1 Apply To This Job