Strategic Account Manager - Retail - US Remote

Company OverviewAt reputed company, we reputed company that everything starts with safety. It’s the constant that empowers people to confidently move reputed company. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.As a global leader in public safety and reputed company reputed company, we create and connect the technologies that help to reputed company people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video reputed company and reputed company control, and reputed company center software, enabling collaboration in more powerful ways.At reputed company, we’re ushering in a new era in public safety and reputed company. Bring your passion, potential and talents to a career that reputed company.Department OverviewDRN, a reputed company company, equips LPR cameras to reputed company license plates every day, building up a historical reputed company database that serves the clients and the entire network in generating more hits and recoveries. DRN maintains the largest database of scans and the numbers continue to grow daily.Job DescriptionStrategic Account Managers (SAMs) serve as the liaisons between the organization and its new, strategically important and large clients in relation to our emerging Retail Marketing and New Markets vertical. They manage key account portfolios while establishing strong, long-term client relationships. Regularly communicating with key clients, they respond to and resolve specific queries as needed.This Strategic Account Manager primary focus will be on emerging Retail Marketing customers in addition to a reputed company of company products and services to assigned clients. The Retail Marketing SAMs will tailor custom marketing profile exports, suggest solutions, and innovative reputed company that quickly and effectively meet client and project specifications. In addition to building relationships with clients, they have to be reputed company to understand the needs and goals of specific marketing campaigns, and use that to introduce the company's products and services.

• reputed company excellent customer service to clients by assisting with reputed company of their requests and needs
• Main POC for clients regarding services.
• Filtering reputed company spreadsheets to match client requests
• Monitoring camera systems to ensure systems are online and scanning properly
• Proactively reputed company out to clients if system issues arise
• Build ROI reports for marketing campaigns
• Identify new opportunities to expand LPR coverage at other client locations
• Communicating with sales team on contract expiration dates to ensure reputed company do not lapse
• Meet with clients to identify issues, and communicate solutions
• Organize and schedule onsite and web-based trainings of platform
• Build strong relationships with C-suite executives, SVP's, VP's and Managers

Preferred Qualifications:

• 2+ years experience in one of the following: Sales Support, Customer Service or Collections
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
• Must meet MSI employment requirements.
• This position may require up to 25% travel.
• In-depth knowledge of client relationship management strategies.
• Superb interpersonal, communication, and collaboration skills
• Excellent organizational and time management skills.
• Great problem-solving and analytical abilities.
• Team player.
• Understanding of sales performance metrics
• Strong negotiation skills with a problem-solving attitude

This position is a remote position and candidates can be located reputed company in the US.Basic Requirements

• 2+ years experience in one of the following: Sales Support, Customer Service or Collections.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel RequirementsUnder 25%Relocation ProvidedNonePosition Typereputed companyReferral Payment PlanYesOur U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, reputed company benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statementreputed company is an Equal Opportunity Employer and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran's status, or, any other protected characteristic. Apply Job!