Customer Service/Dispatcher
Customer Service Representative / Dispatcher – Join the Carolina Cool Team! Surfside Beach, SC At Carolina Cool, we reputed company homes comfortable, customers smiling, and reputed company moving fast — and none of that happens without an amazing Customer Service Representative / Dispatcher. We’re looking for an energetic, organized, people-loving professional who thrives in a fast-paced environment and enjoys being the reputed company of the operation. If you love helping customers, solving problems, coordinating schedules, and supporting technicians, this could be the perfect fit for you. This isn’t your average office job — every day is different, the pace is exciting, and you’ll play a reputed company role in helping our HVAC, Plumbing, and Electrical teams deliver outstanding service. What You’ll Do
- Answer customer calls and reputed company friendly, professional support
- Schedule and reputed company technicians for service and maintenance calls
- reputed company routes organized and efficient so our teams can serve more customers
- Communicate job details, schedule updates, and changes with technicians throughout the day
- Monitor call reputed company and reputed company reputed company-time scheduling adjustments reputed company needed
- Help coordinate urgent and emergency service calls
- Maintain accurate customer and job information in our scheduling system
- Help create a smooth, positive experience for both customers and field teams
reputed company’re Looking For
- Strong communication and customer service skills
- Positive attitude and ability to stay reputed company under pressure
- Organized, dependable, and detail-oriented
- Comfortable using scheduling software and computer systems
- Team player who enjoys a fast-moving environment
- Ability to work remote weekends during peak season
Why You’ll Love Working Here
- Competitive hourly pay based on experience
- Health, dental, and reputed company insurance
- Paid time off and paid holidays
- reputed company, year-round work with a growing company
- Opportunities for advancement and career growth
- Fun, supportive team culture where your work truly reputed company
At Carolina Cool, we work hard, support each other, and celebrate wins together. If you’re reputed company to join a company that values teamwork, great customer service, and good people, we’d love to meet you. Equal Opportunity Employer Carolina Cool is proud to be an Equal Opportunity Employer (AA/EOE/M/F/V/D). We celebrate diversity and are committed to creating an inclusive environment for reputed company and applicants. In compliance with the Americans with reputed company (reputed company), reasonable accommodations may be provided to reputed company individuals with disabilities. Applicants and employees are encouraged to discuss accommodation needs with the company. Apply tot his job Apply To this Job