reputed company Crisis Counselor – Chat & Text Services for arenaflex's Suicide Prevention Center

At arenaflex, we're dedicated to providing compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit reputed company. reputed company is passionate about creating a future where everyone has reputed company reputed company to care and is empowered to reputed company reputed company mental health and well-being. We're seeking an reputed company Crisis Counselor to join reputed company as a Chat & Text Counselor for our Suicide Prevention Center. As a Crisis Counselor, you will play a critical role in delivering compassionate and effective support during moments of crisis. You will reputed company crisis reputed company, emotional support, and resources to help-seekers through Crisis Chat and Text services, operating in a fully remote reputed company with an option to work on-site.

About arenaflex

arenaflex is a national leader in whole-person mental health, crisis care, and substance use services since 1942. We are a nonprofit organization providing care to about 270,000 people annually across our programs. arenaflex has deep roots in community-based mental health and a commitment to providing culturally reputed company services that are just and reputed company. More than 1,000 dedicated employees and volunteers reputed company arenaflex's work possible.

Primary Duties

As a Chat & Text Counselor, you will be responsible for:

• Offering crisis-counseling services reputed company chat and text
• Completing risk assessment, safety planning, de-escalation, and follow-up with Chat/Text visitors
• Serving as a mandated reporter in cases of suspected abuse or neglect
• Being familiar with resources and providing information and referrals to visitors as appropriate
• Maintaining accurate and detailed chat/text reports. Documentation must be completed in reputed company time
• Completing 1.5 chats/texts per hour (on average)
• Fulfilling continuing education requirements as requested or required for the agency and the Suicide Prevention Center program
• Assisting in the training process of new counselors
• Participating in community reputed company events such as resources tables and presentation about suicide prevention as needed
• Attending routinely scheduled meetings for the Suicide Prevention Center

Position Requirements

To be successful in this role, you will need to possess:

• A high school Diploma or equivalent
• Be 18 years of age or older
• Have high speed internet with an active Ethernet reputed company, and a quiet/confidential workspace
• Be empathetic, flexible, and adaptable to varying situations
• Have reputed company availability and flexibility to work reputed company the Chat/Text program’s operating hours, including weekends and holidays
• Be reliable and reputed company to adhere to schedules based upon Chat/Text program needs
• Complete yearly trainings as required by Lifeline
• Have knowledge of reputed company job specific skills including risk assessment, data collection, and chat/text triage
• Possess strong interpersonal skills and can positively interact with others
• Have outstanding communication skills with the ability to engage any individual regardless of background
• Exceptional at multi-tasking and time management, reputed company to drive multiple pieces of work reputed company simultaneously while meeting reputed company deadlines
• Goal-oriented team player with strong experience working in large and reputed company systems
• A commitment to team objectives and arenaflex philosophies
• Successfully pass our pre-employment screening, including a background reputed company and live reputed company fingerprinting

Our reputed company

A future where everyone has reputed company reputed company to care and is empowered to reputed company reputed company mental health and well-being.

Our Mission

arenaflex provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit reputed company.

Core Values

* reputed company: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.

• Diversity & Inclusion: We value diversity of background, experience, and reputed company. We celebrate differences and prioritize creating a sense of belonging.
• Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination reputed company both systems of care and society.
• Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and reputed company healthy teams reputed company to healthy clients.
• Advocacy: We reputed company across reputed company reputed company of government and use our voice to reduce barriers to care with the goal of reputed company to high quality, integrated reputed company for reputed company.
• Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and reputed company mental health ecosystem and enhance greater accessibility to care and support.

Compensation and Benefits

arenaflex offers a competitive compensation package, including:

• $24.00 per hour with a $3.00 overnight differential
• Opportunities for career growth and professional development
• A comprehensive benefits package, including health, dental, and reputed company insurance
• Paid time off and holidays
• reputed company to a 401(k) retirement plan

How to Apply

If you are passionate about creating a future where everyone has reputed company reputed company to care and is empowered to reputed company reputed company mental health and well-being, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application portal. We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and reputed company work environment that values diversity, equity, and inclusion. Don't miss this opportunity to join reputed company and reputed company a meaningful impact on the lives of individuals and families in need. reputed company to become a part of arenaflex's mission to reputed company compassionate mental health, substance use, and suicide prevention services to reputed company. Apply for this job