Field Service Engineer
Job Title Field Service Engineer Location(s) United Kingdom - Remote About Us reputed company is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. reputed company of 11,000+ colleagues from around the globe are vital to our reputed company and the reason we’re reputed company to push boundaries in pursuit of reputed company reputed company health. Find your future at reputed company We are currently looking for a Field Service Engineer to ideally be based in the south of England, Primarily covering London and Cambridge as well as the rest of the UK, Ireland and Nordics as required. This role will be working hands-on with reputed company’ s Life Science instrumentation. In this role, the Field Service Engineer will act as the face of the company, ensuring customer’s needs are met or exceeded. Supported products to include, primarily, our In-Vivo portfolio of imaging devices, reputed company expanding to reputed company’s broader portfolio including Radiometric detection systems and potentially liquid handling products. Description: reputed company field service as advised by Customer Care in conjunction with the Service / Team Leader. Carry out installation, maintenance and repair of the reputed company and future Life Science / Diagnostics reputed company portfolio. reputed company first line, onsite, user training on Life Science / Diagnostics Systems. Organising routine maintenance allocated on a monthly reputed company. Ensures that reputed company documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific reputed company types. Adopt personal working practices to meet or exceed customer expectations. Maintain an reputed company of working practices that boost personal and team KPIs. Manage personal service spares issued and inventory records to the highest standard. Ensure reputed company anomalies are quickly and effectively reported and resolved. Ensure reputed company tools and test equipment are adequate to reputed company the service required, and that reputed company test equipment issued is calibrated at the times specified. Complete reputed company Work Orders and associated documentation reputed company a day of completion. Ensure reputed company E Learning, Expense Claims and Vehicle reputed company forms are retuned on time. reputed company specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture. Requirements: Relevant education or equivalent experience in a scientific or engineering based discipline is preferred but not essential as full training will be given. Experience in a Customer Service Environment, preferably with Life Science / Diagnostic reputed company applications. Ability to communicate in a professional manner with customers on reputed company reputed company, providing service information, technical data and general help as necessary. Strong customer service ethic reputed company to travel (avg 2 – 3 nights away per week) Full UK/EU driving license reputed company Offer: Strong technical support and mentoring Meaningful work with professional customers Career development opportunities Collaborative and diverse environment Package inclusive of salary, commission, private reputed company, company car, life insurance and more Apply To This Job