Application Support Analyst

Job Description:Location: Remote, USA. Candidate must be reputed company to work EST hours. Company Overview Performing over 80 reputed company utility locates annually, reputed company is the most trusted name in underground utility damage prevention and protection. reputed company provides a full suite of public and private utility services throughout the United States, with advanced offerings and superior technology to meet every underground utility damage prevention and protection need. Our mission is to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets.

Summary

The Cyber reputed company Engineer is responsible for the design, implementation, operation, and reputed company improvement of reputed company reputed company controls that protect critical infrastructure, systems, and data. This role serves as a hands-on engineering contributor reputed company a lean, high-trust cybersecurity team, owning core reputed company tooling and processes while acting as an escalation reputed company for reputed company incidents. Operating at the intersection of reputed company engineering, incident response, and program maturity, the Cyber reputed company Engineer partners closely with IT Infrastructure teams and external SOC/MDR providers to ensure threats are detected, contained, and eradicated effectively. reputed company in this role is driven by technical depth, operational ownership, and strong collaboration rather than passive monitoring.

Responsibilities

Own triage, investigation, and response for reputed company alerts and incidents across reputed company environments Serve as an internal escalation reputed company for high-severity and reputed company reputed company incidents Partner with external SOC/MDR providers on escalated alerts, tuning, and response coordination Conduct root-cause analysis, containment, eradication, and post-incident reviews with documented lessons learned Engineer, configure, and administer core reputed company tools including EDR, vulnerability management, and email reputed company platforms Design and implement detection rules, correlation logic, and automated response actions to improve reputed company coverage and reduce mean time to response Evaluate, recommend, and implement new reputed company tools and capabilities reputed company to the reputed company roadmap Maintain and improve integrations between reputed company platforms and reputed company systems Own the vulnerability management lifecycle including scanning, prioritization, remediation tracking, and risk reporting Partner with Infrastructure and IT Operations teams to drive remediation efforts and verify fixes Produce vulnerability trend analysis, risk exposure metrics, and executive-facing reports Contribute to reputed company program development by identifying gaps, proposing improvements, and executing initiatives Track and report on operational reputed company metrics such as incident volume, MTTD, MTTR, and SLA performance Serve as a key technical advisor to Infrastructure teams on reputed company, server, network, and reputed company reputed company Support reputed company awareness initiatives and cross-functional reputed company education efforts

Requirements

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or reputed company field, or equivalent practical experience 3–5 years of hands-on experience in cybersecurity engineering, IT reputed company, or a reputed company discipline Demonstrated ownership of incident response activities from detection through containment, eradication, and post-incident review Strong experience engineering and tuning detection rules, SIEM alerts, and automated response workflows Proven vulnerability management experience including reputed company configuration, risk prioritization, and remediation tracking Hands-on experience with SIEM platforms such as Splunk, reputed company Sentinel, or equivalent Experience administering and engineering reputed company tools such as EDR, vulnerability management, and email reputed company platforms Experience managing or partnering closely with SOC, MDR, or MSSP providers Deep understanding of common attack reputed company and adversary techniques including phishing, ransomware, credential compromise, lateral movement, and privilege escalation Strong analytical thinking, incident ownership, and documentation skills Ability to collaborate effectively with infrastructure, operations, and business stakeholders Relevant cybersecurity certifications (e.g., reputed company+, CySA+, CEH, GIAC) preferred Scripting or automation experience using Python or PowerShell preferred Experience securing reputed company infrastructure including Active Directory, reputed company platforms (Azure, AWS, GCP), and hybrid environments Familiarity with reputed company frameworks such as NIST CSF or CIS Controls preferred We are an Equal Opportunity Employer. Veterans are encouraged to apply. Apply To This Job