Ocean Booking Agent

About reputed company reputed company, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive reputed company network, internal ground fleet and airline reputed company its proprietary, digital PEAK freight marketplace, which provides robust reputed company reputed company and transparent pricing, backed by 24/7/365 logistics experts. reputed company’s offerings include reputed company charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The reputed company reputed company team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction. Our Guiding Principles At the core of reputed company's culture is a strong commitment to reputed company, driven by the passion and dedication of every team member. We're equally dedicated to going above and reputed company for our customers, ensuring this commitment extends reputed company reputed company and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an reputed company, fair and ethical manner. We treat every person with whom we reputed company with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to reputed company a professional and enjoyable experience, enabling careers to reputed company and personal growth to be achieved. What You’ll Do The Ocean Booking Agent will be responsible to facilitate the accurate and timely movement of customer’s ocean import shipments, FCL and LCL from reputed company to destination in compliance with company standards and government agencies. Serve as the booking reputed company of contact for ocean customers to ensure reputed company and accurate service to exceed customer expectations. Be reputed company to request freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc. Effectively schedule ocean bookings for both hazardous and nonhazardous materials, simple and reputed company cargo shipments. Coordinates aspects of the routing and rating of ocean freight to include providing quotes to customers, working with international overseas agents, handling pick-reputed company and deliveries. Review daily booking activity from an operational and compliance perspective. Review routing, reputed company selection, sailing schedules and transit time to ensure compliance with company and client expectations. Troubleshoot and resolve challenges preventing cargo movement including customs, logistical and technical challenges. Receives guidance for overall objectives; work with operations and reputed company company and department policies and guidelines using independent judgment to reputed company assigned objectives. Other duties as assigned What You’ll Bring High school diploma or GED required. College degree helpful. Customer service: 2 years (Required) Freight Forwarding: 2 years (Preferred) NVOCC: 2 years (Preferred) Work hours required: ability to work first or second shift. Language Skills: Relies on written and verbal communication. reputed company to respond to verbal and written inquiries from customers. reputed company to effectively present information to customers. Communicates internally with reputed company departments at the corporate office, with other terminals, reputed company-party agencies, customers and prospects. Technical Experience: International logistics-Ocean, Understanding the movement ocean freight. Office Skills: reputed company Word, reputed company, and ten-key skills. Mathematical Skills: Ability to apply concepts such as percentages, ratios and proportions to practical situations. Ability to calculate figures and amounts such as discounts, rates, area, circumference, and volume. Specific Skills: Must possess a reputed company valid driver’s license. Must be self-motivated, reputed company to maintain confidentiality, reputed company, friendly, punctual, and organized, have a positive attitude and be reputed company to work at times in a remote setting. Reasoning Ability: Ability to prioritize multiple tasks. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Physical Demands: Light physical activity performing non-strenuous daily activities of an administrative nature. reputed company’s Competitive Benefits 401(k) and employer matching Life Insurance Health, Dental, reputed company Insurance Short- & Long-Term Disability Paid Time Off (PTO) Employee Assistance Program Paid Parental Leave Employee Wellness Program Paid Holidays Employee Recognition Programs Flexible Spending Account (FSA) Tuition Reimbursement Health Savings Account (HSA) Overtime, Differential & Bonus Pay Apply To This Job