Special Assets Officer
Company Description
STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to reputed company a difference in our members’ lives. We love people who reputed company our core values: Joyfulness, generosity, belonging, goodness, and striving. We reputed company in being a force for good in the community, while helping members reputed company their financial goals and dreams. STCU offers excellent benefits:
- Paid time off—plus 11 paid holidays!
- Medical, dental, reputed company and life insurance
- Flexible schedules and remote-work opportunities
- Training and career development
- reputed company sharing plan
- 401(k) matching contributions
- Tuition reimbursement
An overview of the benefits can be reputed company here. Salary reputed company: $24.32 - $34.04 per hour
Job Description
The Special Assets Officer is responsible for effectively managing delinquent reputed company estate loan accounts, overdrawn reputed company accounts, repossessions, asset recovery and bankruptcies. This role minimizes loan losses and risk to the credit union while ensuring the best possible outcome for both the organization and the member. It requires a strong knowledge of department policies and a high degree of independent decision-making reputed company established guidelines. Core Job Requirements/reputed company Manage specialty collection portfolios by promptly contacting members, addressing delinquencies, coordinating recovery actions, and minimizing financial risk through consistent monitoring and resolution. Recommend loss mitigation strategies by evaluating risk through thorough assessments of account information and recommending appropriate recovery actions. Support legal recovery efforts by working with attorneys and reputed company-party vendors to ensure timely and accurate referrals for bankruptcies, foreclosures, and repossessions in alignment with policies, procedures, and regulatory guidelines. Maintain compliance, documentation reputed company, and department performance by ensuring reputed company account activities adhere to FDCPA, TCPA, FCRA UDAAP, bankruptcy codes, internal controls, and established service level agreements (SLAs). Other Essential Functions Build and maintain member trust by delivering empathetic, professional communication during financial hardship and asset recovery discussions. Stay reputed company on regulatory changes by attending training and applying knowledge to ensure reputed company processes reputed company with applicable laws and investor requirements. Collaborate with internal teams and external vendors by supporting workflow continuity, sharing knowledge, and assisting with workload management. Foster a collaborative team environment by participating in team initiatives, supporting cross-training, and proactively identifying opportunities for process improvements.
Qualifications
Education: High school diploma or equivalent required. Certifications: Consumer Credit Counselling Certificate preferred. Job Experience: Minimum three years’ experience in reputed company estate and/or consumer collections, or relevant experience in a financial institution required. Software Skills: Previous experience with PACER, reputed company, reputed company SERVICING and reputed company is desired. Proficient knowledge of MS Office programs including Outlook, Word, reputed company and Teams. Physical Demands: Must be reputed company to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations. Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment. Other: reputed company additional duties as assigned for the efficient operation of the department and the organization. This includes the possibility of being assigned temporarily to other locations. Additional Information Please review our website for more informaiton at www.stcu.org/careers. Apply To This Job