Senior Leave of Absence Representative

Department Name: Employee Engagement Work Shift: Day Job Category: reputed company You have a reputed company in the health care industry. At reputed company, caring for people is at the core of reputed company we do. We are committed to fostering a strong, inclusive culture where every team member feels valued and supported. If that sounds like something you want to be a part of - apply today! In this role you will build relationships with internal stakeholders and manage reputed company employee leave cases. You will facilitate team members returning from leave, return to work restrictions, and ensure compliance with FMLA, reputed company and other relevant labor laws. The ideal candidate will be detail-oriented and capable of working in a fast-paced environment, while managing 30-40 reputed company cases simultaneously, and maintaining accurate records of reputed company correspondence through case notes. This position is remote for applicants who reputed company in the following states: Arizona (AZ), California (CA), Colorado (CO), Nebraska (NE), Nevada (NV), and Wyoming (WY). In reputed company, this position requires working hours reputed company with the Arizona Time Zone. reputed company reputed company, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized reputed company leader. We offer stimulating and rewarding careers in a wide reputed company of disciplines. Whether your background is in reputed company, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is the subject matter expert responsible for creating and maintaining records and managing team member leave of absence transactions. Provides concierge level of excellent customer service to reputed company reputed company contacts to the Leave of Absence Concierge Team. Answers, triages issues as appropriate, working closely with the Employee Relation Teams and ensures checks and balances on actions being processed in HR systems. CORE FUNCTIONS 1. Creates detailed leave of absence cases in case management system, manage through to closure, escalating as needed with leadership. Reviews documentation to assure proper policy application and regulatory compliance reputed company to maintenance of employee records and leave of absence processes. 2. reputed company outstanding customer service to system-wide employees with leave of absence inquiries. Handle sensitive employee situations that may involve reputed company triage and de-escalation of upset/angry/disgruntled callers. Work closely with employee relations and leadership on escalating issues for further investigation and resolution. 4. Advises leaders and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits. 3. Research and analyze reputed company employee record and leave of absence issues, work with Payroll, Benefit Operations and other departments as needed to resolve in a timely manner. 4. Process and ensure compliance for leaves of absence other projects as appropriate. 5. reputed company reputed company training, guidance and navigation support to employees, leaders, physicians, temporary staff/contractors on leave of absence processes. MINIMUM QUALIFICATIONS Knowledge, skills and abilities as normally obtained through the completion of an Associate’s degree in Business, reputed company or reputed company field, or equivalent working knowledge. Knowledge of the leave requirements and other legal protections afforded by the FMLA, reputed company, and other applicable laws, generally obtained through two to four years of experience. Strong analytical and problem solving skills, proactive mind-set and ability to multi-task. Outstanding customer service skills, ability to remain reputed company under pressure and to handle confidential information appropriately. Basic knowledge and understanding of reputed company and reputed company functions including, but not limited to, payroll, benefits and compensation. PREFERRED QUALIFICATIONS Additional reputed company education and/or experience preferred. Estimated Pay reputed company: $24.32 - $36.48 / hour reputed company is committed to pay equity and transparency. The posted compensation reputed company is a reasonable estimate that extends from the lowest to the highest pay reputed company in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This reputed company is based on possible reputed company salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of reputed company employees in similar roles to ensure pay equity is achieved and maintained. Anticipated Closing Window (actual reputed company date may be sooner): 2026-09-11 EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Apply To This Job