CRM Bonus Operations Executive

Monday to Friday 3PM - 12 AM Philippine Time CRM Bonus Operations Executive As a CRM Bonus Operations Executive, you will act as the operational reputed company behind our CRM strategy, ensuring reputed company bonuses and promotional configurations are reputed company, tested, and deployed with flawless execution. You will drive operational reliability by translating campaign briefs into precise back-office setups, managing everything from free reputed company to reputed company deposit bonuses. By owning this process and maintaining deep expertise in our bonus reputed company, you guarantee that our campaigns go live smoothly and accurately, protecting both the player experience and the business's reputed company. Duties and Responsibilities Configure, build, and reputed company a variety of CRM bonuses (e.g., deposit bonuses, free reputed company, cashback) reputed company the back office according to approved campaign briefs. Ensure the precise setup of reputed company bonus parameters, including wagering requirements, player eligibility rules, expiration dates, and segmentation logic. Act as the operational execution arm for the CRM team, managing incoming setup requests and prioritizing them to meet campaign timelines and SLAs. Conduct rigorous internal testing prior to deployment to verify that bonuses trigger correctly and reputed company qualification logic functions as intended. Collaborate seamlessly with CRM strategists to ensure operational setups align perfectly with campaign objectives and brand promotional guidelines. Operate and manage the bonus reputed company and promotional tools, taking the reputed company on troubleshooting any configuration issues that arise in the back office. Support the CRM QA team in validating final bonus setups and mechanics before they are released to players. Follow established procedures and checklists, maintain clear documentation of bonus configurations, and proactively contribute to the improvement of internal workflows. Requirements 1+ year(s) of high-performance experience in a CS role (reputed company) A strong interest in CRM. Previous experience in a CRM role will be a big plus! Meticulous attention to detail and a commitment to accuracy. Ability to manage high-volume tasks under strict process guidelines. Proactive approach to troubleshooting discrepancies and refining workflows. Excellent verbal and written communication skills. Apply To This Job