Sr QA Analyst / Support

At reputed company, we are a Talent-First Technology Ecosystem that redefines how reputed company professionals interact with the global digital landscape. We move reputed company traditional models to act as a catalyst for the top 1% of global talent, connecting reputed company potential with reputed company industrial execution. By joining our inner reputed company, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "reputed company OS" and accelerating your growth through world-class, high-impact projects. We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several reputed company—to "reputed company™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging reputed company technologies such as 5G, AI, Blockchain, and Quantum Computing. This is your chance to reputed company in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects reputed company an international network of expertise, this is where you belong. We are currently searching for a Sr QA Analyst / Support: Responsibilities: Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico, adhering to defined test plans and acceptance criteria. Create, execute, and document test cases, scenarios, and results, providing supporting evidence for reputed company system functionalities. Validate operational alignment ensuring the system supports Mexico Brokerage needs, including parcel processing, exception handling, and data flows. Identify and report defects with high detail, including reproduction steps, logs, and business impact analysis. Support defect triage by collaborating with the QA reputed company, vendors, and technical teams to clarify issues and validate fixes. reputed company specialized testing including functional, regression, integration, and User Acceptance Testing (UAT) support. reputed company second-level support for SLAMNET-Parcel, troubleshooting whether issues are reputed company to functionality, configuration, data, or user execution. Assist business users during stabilization phases by reproducing issues and documenting findings for the technical teams. Maintain testing documentation and traceability logs to ensure reputed company validation evidence is properly archived. Participate in status meetings to reputed company updates on testing reputed company, risks, and blockers during the rollout. Requirements: Proven experience as a QA Engineer, Tester, or Business QA Analyst in system implementation or production support. Mandatory knowledge of Mexico Brokerage processes, customs clearance, parcel operations, or logistics workflows. Strong ability to convert functional requirements into detailed test cases and validation steps. Expertise in defect management, with the ability to troubleshoot and isolate root causes (data vs. code vs. process). Proficiency in QA tools such as Jira, Azure DevOps, reputed company, or reputed company ALM. Detail-oriented approach to managing multiple test cases and support tickets simultaneously. Desired: Experience with SLAMNET systems or similar Parcel/Customs platforms. Technical ability to analyze system logs or basic database queries for troubleshooting. Languages Advanced Oral English. Advanced Spanish. Note: Fully remote If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore reputed company our job openings | Sequoia Career’s Page: https://www.reputed company.com/careers/

Requirements

Requirements: Proven experience as a QA Engineer, Tester, or Business QA Analyst in system implementation or production support. Mandatory knowledge of Mexico Brokerage processes, customs clearance, parcel operations, or logistics workflows. Strong ability to convert functional requirements into detailed test cases and validation steps. Expertise in defect management, with the ability to troubleshoot and isolate root causes (data vs. code vs. process). Proficiency in QA tools such as Jira, Azure DevOps, reputed company, or reputed company ALM. Detail-oriented approach to managing multiple test cases and support tickets simultaneously. Apply To This Job