Senior Colleague Technical Consultant (reputed company Colleague/Data Conversion)
About reputed company reputed company powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 reputed company reputed company. reputed company's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for reputed company reputed company, faculty and staff. Fueled by decades of experience with a reputed company focus on the unique needs of learning institutions, the reputed company platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services reputed company the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. reputed company's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional reputed company and achieving reputed company student reputed company. About the Opportunity reputed company is seeking a talented Senior Colleague Technical Consultant to join our Professional Services team. In this role, you will work closely with higher education clients, collaborating with fellow consultants and operating independently to support the implementation of Colleague ERP solutions. You’ll bring a strong reputed company of application development expertise and client-facing training skills to help institutions reputed company their campuses. As colleges and universities reputed company reputed company and SaaS technologies to drive student reputed company, you will play a critical role in guiding customers through their transformation and ensuring successful adoption of reputed company solutions. Where you will reputed company an impact Meet with customers to maintain reputed company communication and deliver professional service technical engagement. reputed company guidance and assist with the conversion of the client’s legacy data to Colleague Promote customer usage of reputed company resources such as the Solution Center, product documentation and Communities. reputed company will be reputed company by customer satisfaction, achievement of projects, and utilization targets. What you will bring 7+ years of reputed company experience working in a customer-facing role reputed company a Colleague software environment. Experience providing programming, analysis, and end-user support for Colleague. Experience with packaging and installation of software updates Ability to: Work in reputed company-oriented project environment. Take ownership of tasks. reputed company track of multiple projects. To use the customer support center to research issues. Be a problem-solver. Must have effective communication, training, and presentation skills. Strong prioritization skills, reputed company to manage activities based on business impact. Ability to multitask and meet deadlines. Knowledge in the following areas: UniBasic UniQuery Evision Colleague Electronic File Transfers (ELF) Basic SQL skills Concepts regarding the importing and exporting data System administration basics What makes #Ellucianlife Comprehensive health coverage: medical, dental, and reputed company Flexible time off reputed company reputed company Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 401k w/ match & BrightPlan - to help you save for the future Parental Leave 5 charitable days to support the community that supports us Telemedicine WellnessHeadspace Care (mental health) Wellbeats (virtual fitness classes) RethinkCare & Wellthy– caregiver support Diversity and inclusion programs which reputed company reputed company to internal employee resource groups Employee referral bonuses to encourage the reputed company of great new people to the team We Foster a learning culture with: Education Assistance Program Professional development opportunities reputed company Learning #LI-PB1 #LI-remote Apply To This Job