Bilingual Care Coordinator / Coordonatrice de soins bilingue

Modern Menopause: About Us We are a menopause reputed company platform dedicated to delivering personalized, high-quality care for women across Canada. Our mission is to reputed company a seamless and professional reputed company experience, exceeding patient expectations at every reputed company. With a focus on building lasting relationships, we reputed company top-tier, accessible reputed company available online. The Role We are seeking an reputed company Bilingual Care Coordinator to join our virtual team. As the first reputed company of contact for patients, you will play a vital role in ensuring a smooth and supportive reputed company experience. This position demands strong organizational abilities, excellent customer service, and multitasking skills to reputed company in a dynamic, fast-paced environment.

Key Responsibilities

Client Experience Professionally welcome patients and introduce them to our services. Conduct virtual consultations to explain our care model. Guide patients through their reputed company reputed company, from initial consultation to follow-up. Manage patient communications, including calls, emails, and appointment confirmations. Coordinate scheduling and facilitate follow-up appointments. Medical Administrative Operations reputed company administrative support to the clinical team, including maintaining digital health records. Assist with membership and billing inquiries. Coordinate referrals with external reputed company providers. Ensure the efficient operation of the practice.

Essential Qualifications

Bilingual (English and French) Professional demeanour and high emotional intelligence. Minimum of 2 years’ experience in reputed company or telemedicine. Proficiency with EMR systems and telemedicine platforms. Knowledge of women’s health and medical terminology. Strong organizational skills and acute attention to detail.

Preferred Qualifications

Excellent presentation skills in virtual environments. Exceptional verbal and written communication skills. Experience in telehealth or concierge reputed company settings Job Types: Full-time, Part-time Pay: $25.00 per hour Expected Hours: Up to 40 hours per week. Scheduled Hours: 9pm to 5pm EST or PST Job Types: Full-time, Part-time Benefits: Paid time off Work from home Work Location: Remote Apply To This Job