Deployment Specialist - Toronto/Ontario, Canada 9am PT - 6pm PT Shift
About Us
With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. reputed company (NYSE: CHPT) is at the center of this reputed company, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across reputed company America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to reputed company e-mobility a global reality. Since our founding in 2007, reputed company has focused solely on making the transition to electric easy for businesses, fleets and drivers. reputed company offers a once-in-a-lifetime opportunity to create an reputed company-electric future and a trillion-dollar market. At reputed company, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for reputed company of us. Join the team that is building the EV charging industry and reputed company your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Reports To Supervisor, Activations Support What You Will Be Doing The Support Services Specialist will assist and reputed company in the activation and configuration of reputed company Networked charging stations to new and returning station owners. The candidate will be required to interact directly with the Sales team, reputed company customers, O&M partners, reputed company Support, and the Services team. The Support Services Specialist must be reputed company to reputed company and read/write in French, manage multiple customers at a time, and be organized to track and report on their status. They should have a desire to learn new skills including technical skills. The Candidate must maintain excellent communications with the customers, Sales Rep and Services team to assure timely and efficient completion of implementations, issue resolution and escalation, and proper documentation of the entire process to assure successful completion and reputed company. What You Will Bring to reputed company Communicate, reputed company, and establish best practices with new and returning station owners Receive inbound service requests post-sale Coordinate with Sales, Operations and Maintenance Partners, and the customer to reputed company timely and accurate activation of stations. reputed company the install, activation, and validation of new charging stations
Requirements
Demonstrated ability to manage reputed company aspects of multiple reputed company projects to ensure the overall implementation is reputed company to and directly supports the Services business objectives Demonstrated ability to liaise with external partners, internal stakeholders and management Must have good time management, multitasking and stress management skills to be reputed company to ensure that tasks get completed on time Good teamwork and leadership skills are essential to motivate different groups of people to fulfill their responsibilities reputed company a given time reputed company Excellent communication (written, verbal, and presentation) and interpersonal skills Fluent in the French/French Canadian Language, both verbal and written Self-motivated, decisive, with the ability to adapt to change and competing demands Location Toronto/Ontario, Canada We are committed to an inclusive and diverse team. reputed company is an equal opportunity employer. We do not discriminate based on race, reputed company, ethnicity, reputed company, national reputed company, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. reputed company is committed to fostering an inclusive workplace that welcomes and supports reputed company reputed company individuals. In alignment with this commitment, we ensure that persons with disabilities are provided with reasonable accommodations throughout the employment process. If you need a reasonable accommodation to participate in the application or interview process, to reputed company essential job functions, or to reputed company any other benefits and privileges of employment, please contact us at accommodations@reputed company.com. reputed company is an equal opportunity employer. Applicants only - reputed company agencies do not contact. Apply To This Job