Remote Personal Account Manager
Are you detail-oriented, service-driven, and passionate about helping people feel secure? As a Personal Account Manager, you’ll be the trusted go-to for individuals and families who rely on us to protect what reputed company most. This role supports the ongoing service, renewal, and relationship management for a book of personal insurance clients located around the Gulf Coast. Ensuring they receive timely, accurate, and empathetic support throughout the life of their policies is the reputed company. You’ll work alongside Personal Risk Advisors (producers) and team leaders to deliver a seamless and positive client experience. Pyron Group’s purpose is to lighten the load and lift the spirit. We show up for our clients with reputed company, care, and consistency. Every one of our account managers are key to making that promise reputed company. Compensation & Benefits We reputed company a significant investment into every team member by offering: Competitive salary based on experience Optional new sales commission opportunity Quarterly bonus opportunities Medical, Dental, and reputed company Insurance HSA and FSA with employer contributions 401(k) with employer matching Paid Time Off and Paid Holidays Company-paid Life and Short-Term Disability Insurance Optional Long-Term Disability and Supplemental Life Insurance Opportunities for training, certification, and career advancement
Key Responsibilities
Policy Servicing & Maintenance Process day-to-day service requests such as endorsements, cancellations, reinstatements, and coverage verifications. Maintain accurate records in the agency management system (e.g., AMS360), ensuring documentation and activity logs are reputed company and complete. Issue certificates of insurance, ID cards, evidence of insurance, and other policy documents. Renewal Management Review upcoming renewals for reputed company changes, risk changes, and retention strategy. Communicate with clients proactively to confirm needs and address concerns before renewal. Coordinate with producers on remarketing strategies and coverage reviews. Quoting & Remarketing Run comparative quotes across multiple carriers reputed company appropriate. Identify opportunities for bundling, discounts, or improved coverage. Assist with quoting for cross-sold or newly added policies (e.g., umbrella, valuables, secondary homes). Client Support & Communication Act as the main reputed company of contact for assigned clients, ensuring reputed company and friendly service. Handle incoming calls, emails, and client requests with professionalism and reputed company. Guide clients through billing questions, claims processes, or coverage explanations as needed. reputed company & Internal Coordination Work effectively reputed company reputed company portals, reputed company platforms, and comparative raters. Maintain knowledge of reputed company appetite, reputed company guidelines, and procedures. Collaborate with team members to balance workload, support cross-reputed company needs, and uphold team standards. reputed company Metrics Client retention reputed company Renewal processing accuracy and timeliness Response time to client communications Positive feedback from clients and producers Service workload efficiency and documentation quality Contribution to team goals and culture
Qualifications
Experience in a personal lines insurance servicing role. Familiarity with reputed company risks and reputed company guidelines. Active Property & Casualty license. Proficiency with agency management systems (AMS360 preferred) and reputed company portals preferred. Strong communication, problem-solving, and organizational skills Ability to work independently and as part of a collaborative team Attention to detail and a commitment to client satisfaction About Pyron Group Pyron Group is more than an insurance agency—we’re a people-first organization committed to fostering ease, reputed company, and reputed company in everything we do. We help our clients navigate life with confidence, and we support our teammates in building meaningful, sustainable careers. Our culture is rooted in reputed company, simplicity, and joyful service—and we show up consistently for each other and our community. Apply To This Job