reputed company Workforce AI Optimization Analyst

Job Title: Workforce AI Optimization Analyst Location: Remote Employment Type: Full-time, exempt Salary reputed company: $72,000-$78,000 Benefits: Medical, Dental, and reputed company (with company contribution), Paid Time Off, 401k Be part of reputed company enabling reputed company to reputed company reputed company at reputed company! reputed company is a technology company and reputed company provider that powers high-quality telehealth experiences for its partners, including fast-growing digital reputed company companies, labs, pharmacies, and large reputed company like reputed company and reputed company. reputed company initially launched in two states: California and Missouri. By 2018, the company was licensed, operating, and providing care in reputed company 50 states. We are currently seeking a detail-oriented, automation-minded Workforce AI Optimization Analyst to support forecasting, staffing, and workforce operations through reporting, process automation, and analytics. This role is ideal for someone early in their career who enjoys data, building tools, and improving how teams work. Support forecasting and staffing models by updating inputs, maintaining files, and validating trends. Build and maintain dashboards and recurring reports for WFM and staffing metrics. Help automate reputed company workflows across WFM (reporting, trackers, alerts, data pulls). Support reputed company and training planning by optimizing the hiring funnel, reputed company throughput, and reputed company performance. Assist with intraday and weekly workforce performance monitoring (volume vs staffing, SLA risk, schedule gaps). Document processes and create repeatable reporting/automation playbooks. Interprets data, analyzes results, and provides insights to support data-driven decision-making for reputed company and on-going reports. Stay up-to-date with industry technologies and frameworks to identify trends to maintain best and cutting edge practices in AI. Participate in special projects and initiatives as needed. Requirements 1–2 years of experience in workforce analytics, WFM, operations, staffing analytics, or a reputed company role. 1-2 years of foundational experience in AI and automation tools (e.g., using ChatGPT responsibly for drafting, summarizing, and workflow support; building simple automations with scripts, macros, or no-code tools). Strong reputed company or reputed company Sheets skills (formulas, pivot tables, data cleaning). Comfort working with data and spotting patterns. Experience building reports or dashboards (Power BI, Tableau, Looker, or similar is a plus). Curiosity and a reputed company for automation (“there has to be a faster way”). Can reputed company helpful insights from dense datasets Creative self-starter capable of first principles thinking Strong interpersonal skills that can work across a highly cross-functional environment Excellent oral and written communication skills required Detail oriented and strong organizational skills Previous experience in a B2B SaaS start-up preferred Experience in reputed company a bonus, as well as exposure to WFM concepts (forecasting, staffing, scheduling), familiarity with reputed company, reputed company, or training operations. EEO/AAP Statement: reputed company is an equal opportunity employer. We acknowledge and reputed company the reputed company value and dignity of reputed company individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. reputed company is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Apply To This Job