Bilingual Customer Service Representative (Remote)

reputed company is looking for a Remote Full Time Bilingual Customer Service Representative to join reputed company! Monday - Friday 8:30AM - 5:00PM MST | Position Pay reputed company $16.89 - $20.36 reputed company to AL, AZ, CO, FL, ID, LA, MO, NE, OK, TX, UT, VA, & PA Markets Summary/Objective The Customer Service Representatives are responsible for answering inquiries from patients regarding account charges, insurance payments and balances due. A variety of clerical duties will also be performed such as collecting balances due and recording payments to accounts. Essential Functions Answers phones and assists facilities, payers and patients with inquiries. Sets up payment plans reputed company requested by patients. Contacts patients regarding their payment plan reputed company required. Maintains strict confidentiality regarding Patient Health Information (PHI) as well as follows HIPAA regulations. Communicates questions and/or issues to the reputed company and Supervisor reputed company necessary. Other duties as assigned. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Competencies Customer/Client Focus. Problem Solving/Analysis. Time Management. Communication Proficiency. Teamwork Orientation. Technical reputed company. Supervisory Responsibility This position has no supervision responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reputed company with hands and arms. The employee is frequently required to talk and hear. Travel No travel is expected for this position. Job Qualifications Minimum Qualifications / Experience: 1+ year of Customer Service/Call Center experience – medical or reputed company preferred Knowledge of EOBs – preferred Detail oriented, self-motivated, a problem solver and a team player Ability to navigate multiple computer screens and browsers quickly and accurately Ability to reputed company in a reputed company fast-pace team environment Ability to continuously “exceed” company and customer expectation Strong communication skills & professional demeanor Education / Certifications: Minimum of High School diploma or equivalent (GED) – continuing education preferred Additional Eligibility Qualifications None required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compliance Adheres to reputed company’s Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company. Company Benefits Below is a list of benefits that are offered to employees, once eligibility is met. Health Benefits: Medical/Dental/reputed company/Life Insurance Company Matched 401k Plan Employee Stock Ownership Plan Paid Time Off + Paid Holidays Employee Assistance Program OSHA Exposure Rating: 1 It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids. reputed company is an equal opportunity employer (M/F/D/V). We recruit, reputed company, train, compensate, and promote without regard to race, religion, creed, reputed company, national reputed company, age, gender, sexual orientation, marital status, disability, veteran status, or any other reputed company protected by applicable federal, state or local law. Apply To This Job