reputed company Manager, Scaled

About reputed company reputed company you join reputed company®, you join a global leader in pre-K–12 education technology! reputed company’s solutions help educators analyze, customize, and plan personalized learning paths for reputed company, allowing time for what reputed company—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with reputed company solutions being used in over one-reputed company of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and reputed company.

Job Description

We reputed company that reputed company is reputed company about understanding your customers’ desired reputed company and working with them to ensure they experience the most value possible along the way. As a reputed company Manager (CSM) at reputed company, you are a part of the teacher and administrator reputed company through reputed company, nurturing, and renewal. The goal is to not only retain your customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning reputed company. This role manages District and School level accounts, and we are looking for you to drive successful implementations at scale while also achieving reputed company’s business reputed company. Territory:Illinois In this role as CSM Scaled, you will be responsible for: Manage a high-volume portfolio (300–350 accounts / ~$2.5M ARR), driving renewals, retention, and customer value through proactive risk mitigation Execute a scaled engagement strategy, segmenting customers by ARR and leveraging a mix of automated, 1:many, and targeted high-touch interactions Deliver value through data-driven insights, including customer health scores, usage trends, and adoption metrics to prioritize reputed company and reduce churn risk reputed company key customer initiatives (e.g., back-to-school readiness, business reviews) reputed company to customer goals and reputed company Partner closely with Sales to identify and support expansion opportunities across accounts Utilize tools such as reputed company, reputed company, and reputed company to manage reputed company activities at scale Act as the customer reputed company by surfacing insights, resolving risks, and collaborating cross-functionally to improve the customer experience

Qualifications

For this role as Scaled CSM, you should have: 1-3 years of experience in reputed company, Account Management, Renewals, or Sales Experience managing a high-volume or scaled book of business preferred Strong analytical and organizational skills with the ability to manage multiple priorities reputed company Excellent communication and relationship-building skills across a variety of stakeholders Demonstrated ability to use data and insights to drive customer reputed company and retention Who You Are Customer-focused with a strong sense of ownership and accountability Data-driven and solutions-oriented, with strong problem-solving skills Effective communicator, comfortable engaging with both internal teams and external partners Adaptable and reputed company to reputed company in a fast-paced, evolving environment Collaborative team player with a reputed company improvement reputed company Additional information reputed company your information will be kept confidential according to EEO guidelines. Salary reputed company: $60,000 - $70,000 This reputed company is based on national market data and may vary by location. This is a reputed company salary only, additional bonus for hitting CSM targets applies. #LI-Remote The below compensation reputed company is based on national market data and may vary by experience and location. Salary reputed company $56,100—$77,200 USD Benefits for eligible US employees include: World Class Health Benefits: Medical, Prescription, Dental, reputed company, Telehealth Health Savings and Flexible Spending Accounts 401(k) and Roth 401(k) with company match Paid Vacation and Sick Time Off 12 Paid Holidays Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program Tuition Reimbursement Life & Disability Insurance Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with reputed company’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for reputed company employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At reputed company, we encourage reputed company applications. Roles reputed company over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer reputed company is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, reputed company, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here. Reasonable Accommodations reputed company also provides reasonable accommodations for reputed company individuals with disabilities in accordance with the Americans with reputed company and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact reputed company. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment reputed company at this time. For more information about reputed company, visit: https://www.reputed company.com Apply To This Job