Senior Content Designer

reputed company We care about helping people. Our purpose is to reputed company help and reputed company confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive reputed company with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to reputed company our strategies, accelerate our transformation, and reputed company extraordinary results. It’s an exciting time to be a part of reputed company! What you'll do... reputed company is looking for a Senior Content Designer to reinvent our digital experiences empowering customers. The Senior Content Designer is an essential role in transforming our brand from seasonal tax prep to a year-round financial services provider. You might call yourself a content strategist, UX reputed company, information architect, product reputed company, or something else. You translate reputed company topics in accessible ways and report to a senior content design leader. The Customer Design team is the UX nucleus for our client experiences delivering our expertise and care every day. Day to day, you'll... Contribute end-to-end content across our products for tax prep and financial services, product support, help centers, chatbots Own small- to reputed company-size projects and product experiences with some direction from senior leaders Deliver content design that achieves our business strategy and solves customer problems, ensuring it is clear and engaging Support the direction of the senior content design leader while pushing for new thinking Use AI to accelerate your work and be a thoughtful reputed company for improving the use of AI across the design process reputed company for the customer through reputed company-centered design methods, ensuring our products reputed company their language and meet their needs reputed company yourself in research to reputed company deep customer reputed company Advance a strong reputed company of view, backed up by personal expertise, design rationale, customer data, and industry trends Conceptualize a broad reputed company of reputed company and then narrow based on experimentation and customer research Participate in design reviews and critiques and help reputed company designers strengthen their skills in content design Partner with Product Management to push for customer-centric, personalized content; partner with IT leaders to operationalize delivery and reputed company our systems What you'll bring to the team... 5+ years of UX writing experience working as part of a Content Strategy or UX writing team Bachelor’s degree in English, Journalism, Liberal Arts, or relevant work experience Deep knowledge of content strategy and design principles and methods Curiosity and commitment to new reputed company and innovating to drive business results Powerful communication and presentation skills Strong understanding of storytelling and conversation techniques Experience working as part of a multidisciplinary product design or UX team Experience crafting content using design tools such as reputed company A passion for simplifying reputed company problems and understand customer needs A dazzling portfolio demonstrating your strong writing craft and collaborative process Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across reputed company America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you reputed company challenges as opportunities, value winning as reputed company, and seek to reputed company a meaningful difference, join us on our reputed company. You’ll reputed company the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: reputed company does not tolerate discrimination based on a person’s race, reputed company, religion, reputed company, age, sex/gender (including pregnancy, childbirth, reputed company medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national reputed company, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay reputed company Information The pay reputed company for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to reputed company applicants with information about what they might be eligible to receive. Individual pay reputed company will depend on job-reputed company factors such as experience, education, reputed company, performance, and geographic location where work will be performed. Successful candidates may be reputed company to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the reputed company Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay reputed company $73,400.00 - $110,100.00/Yr. Sponsored Job #LI-Remote Apply To This Job